Regional Sales Manager
We're looking for a Regional Sales Manager to drive referrals, manage admissions and oversee placements, from first enquiry through to admission and the six-month review.
You'll combine business development, relationship management and marketing with hands-on operational oversight. You'll make sure the outcomes agreed at referral are delivered. This is a key role in our growth and reputation in neurological rehabilitation and complex care.
What you'll do
- Be the primary point of contact for all referrals, managing each placement from referral and assessment through admission to the six-month review
- Make sure outcomes agreed at referral are documented, delivered and reviewed
- Coordinate assessments and admissions with our clinical, operational and care teams
- Build and maintain strong relationships with commissioners, case managers, local authorities, ICBs/NHS partners and other referral pathways
- Market our services across your region, working with our Marketing team on materials and promotion of the brand
- Raise awareness of our homes in the local community and, where appropriate, develop private customers
- Represent us at conferences, networking events and stakeholder meetings
- Put together bespoke care packages for complex care, ABI and behaviours that challenge, working directly with commissioners
- Manage the enquiries database and pipeline, forecasting conversion and staying in close contact with prospective residents and their families
- Work with senior leadership on occupancy, capacity, growth plans and regional expansion
- Provide regular and ad-hoc reports on referral activity, pipeline and performance
- Deliver sales training to home teams so they understand the importance of high-quality sales and marketing
About you
Essential
- Proven track record in social care, complex care or neurological rehabilitation
- Strong experience in referrals, placements, admissions or business development within care
- Experience of multi-disciplinary working
- Excellent organisation, with the ability to manage multiple referrals at once
- Strong interpersonal, communication and negotiation skills
- Commercial awareness, including commissioning and funding structures
- Outcome-focused, able to evidence delivery against agreed objectives
- Full UK driving licence and willingness to travel across the region
Desirable
- Experience working with commissioners, case managers and ICBs
- Background in neurological rehabilitation or complex needs services
- Experience supporting service growth or regional development
You'll be dynamic, self-motivated and results-driven. You'll also be relationship-focused, credible and professional, resilient and adaptable, and able to work autonomously. Above all, you'll be values-led, with a commitment to person-centred outcomes.