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Regional Sales Manager

Licensed sponsor Dudley Full-time Posted 6 days ago

We're looking for a Regional Sales Manager to drive referrals, manage admissions and oversee placements, from first enquiry through to admission and the six-month review.

You'll combine business development, relationship management and marketing with hands-on operational oversight. You'll make sure the outcomes agreed at referral are delivered. This is a key role in our growth and reputation in neurological rehabilitation and complex care.

What you'll do

  • Be the primary point of contact for all referrals, managing each placement from referral and assessment through admission to the six-month review
  • Make sure outcomes agreed at referral are documented, delivered and reviewed
  • Coordinate assessments and admissions with our clinical, operational and care teams
  • Build and maintain strong relationships with commissioners, case managers, local authorities, ICBs/NHS partners and other referral pathways
  • Market our services across your region, working with our Marketing team on materials and promotion of the brand
  • Raise awareness of our homes in the local community and, where appropriate, develop private customers
  • Represent us at conferences, networking events and stakeholder meetings
  • Put together bespoke care packages for complex care, ABI and behaviours that challenge, working directly with commissioners
  • Manage the enquiries database and pipeline, forecasting conversion and staying in close contact with prospective residents and their families
  • Work with senior leadership on occupancy, capacity, growth plans and regional expansion
  • Provide regular and ad-hoc reports on referral activity, pipeline and performance
  • Deliver sales training to home teams so they understand the importance of high-quality sales and marketing

About you

Essential

  • Proven track record in social care, complex care or neurological rehabilitation
  • Strong experience in referrals, placements, admissions or business development within care
  • Experience of multi-disciplinary working
  • Excellent organisation, with the ability to manage multiple referrals at once
  • Strong interpersonal, communication and negotiation skills
  • Commercial awareness, including commissioning and funding structures
  • Outcome-focused, able to evidence delivery against agreed objectives
  • Full UK driving licence and willingness to travel across the region

Desirable

  • Experience working with commissioners, case managers and ICBs
  • Background in neurological rehabilitation or complex needs services
  • Experience supporting service growth or regional development

You'll be dynamic, self-motivated and results-driven. You'll also be relationship-focused, credible and professional, resilient and adaptable, and able to work autonomously. Above all, you'll be values-led, with a commitment to person-centred outcomes.

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