RTT Validator
Job summary We are seeking a proactive and detail-oriented RTT Validator to support our Ear, Nose and Throat (ENT) and Sleep Surgical Services. This role is key to ensuring the accuracy and integrity of Referral to Treatment (RTT) pathways, helping the service deliver timely, high-quality care for patients. Working as part of a collaborative administrative and clinical team, the postholder will be responsible for validating RTT data, booking patients and pathways, identifying pathway discrepancies, and supporting the effective tracking and management of patient journeys. You will play an important role in ensuring compliance with national RTT standards and contributing to continuous service improvement. The successful candidate will have strong organisational skills, excellent attention to detail, and the ability to work collaboratively across teams. You will be supported within a positive, team-focused environment where accuracy, shared learning, and continuous improvement are encouraged. This is an excellent opportunity for someone with experience in RTT validation or healthcare administration who is committed to delivering safe, efficient, and patient-centred services. Main duties of the job o Validate and accurately track patient pathways in line with RTT (18-week) rules, ensuring data quality and compliance across ENT and Sleep services.o Review, analyse and update patient records on electronic systems (e.g. Epic) to maintain accurate and complete pathway information.o Identify and resolve pathway discrepancies, proactively escalating potential breaches and supporting timely patient care.o Work collaboratively with clinical and administrative teams to gather information and ensure patient pathways are correctly recorded and managed.o Support and advise colleagues on RTT rules and pathway management, contributing to shared learning and continuous improvement.o Regularly validate waiting lists and contribute to performance reporting and data quality initiatives.o Book, reschedule and manage patient appointments and admissions in line with RTT targets and service requirements, ensuring a patient-centred and efficient booking process.o Maintain high standards of confidentiality, professionalism, and patient-focused care at all times. About us University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Details Date posted 06 October 2026 Pay scheme Agenda for change Band Band 4 Salary £34,186 to £37,389 a year per annum inclusive of HCAS, Pro-rata for Part time Contract Fixed term Duration 12 months Working pattern Full-time, Part-time Reference number 309-UCLH-8116-B Job locations Royal National ENT and Eastman Dental Hospitals, UCLH 47-49 Huntley Street London WC1E 6DG United Kingdom Job description Job responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Job description Job responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Person Specification Knowledge and Qualifications Essential Educated to GCSE standard or equivalent relevant experience Desirable European Computer Driving Licence (ECDL) or equivalent certificated training Experience Essential Previous clerical or receptionist experience Use of EPR or other hospital patient administration. Experience of inputting and extracting data Understanding of national RTT and DM01 access targets and rules Communication Essential Good oral and written communication Ability to work well with other departments and staff groups Personal and People Development Essential Ability to use initiative Ability to work under pressure Ability to work independently and proactively Specific Requirements Essential Ability to maintain accurate data Information Processing (IT skills) Essential MS Office MS Outlook or equivalent Desirable Electronic Patient Records Person Specification Knowledge and Qualifications Essential Educated to GCSE standard or equivalent relevant experience Desirable European Computer Driving Licence (ECDL) or equivalent certificated training Experience Essential Previous clerical or receptionist experience Use of EPR or other hospital patient administration. Experience of inputting and extracting data Understanding of national RTT and DM01 access targets and rules Communication Essential Good oral and written communication Ability to work well with other departments and staff groups Personal and People Development Essential Ability to use initiative Ability to work under pressure Ability to work independently and proactively Specific Requirements Essential Ability to maintain accurate data Information Processing (IT skills) Essential MS Office MS Outlook or equivalent Desirable Electronic Patient Records Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .