Sales Administrator
Job Posting Requirements The Role: We have an exciting opportunity for a Sales Administrator to join us at Kluman & Balter! We are a friendly team who works hard to distribute and supply bakery ingredients to the food industry – a job we are passionate about and one we’ve been doing for 100 years, making us one of the UK’s leading food wholesalers! The position is full time, office based in Waltham Abbey, Essex.
A competitive salary is offered based on experience. About the role: The Sales Administrator provides administrative support to the external field sales team, ensuring the smooth processing of multiple sales orders, customer enquiries, and sales-related documentation.
The role is responsible for maintaining accurate records, coordinating communications with customers, and assisting in achieving sales objectives through efficient administrative processes.
Your responsibilities: Sales Support & Business Development Process customer orders accurately and in a timely manner Provide day-to-day administrative support for the external sales team with customer enquiries, order management and administrative support Where applicable, provide pricing information to customers at order placement Recommend new and existing product lines to support customer growth initiatives Analyse lost and lapsed product lines to actively encourage customers to order these and advise external sales team accordingly Conduct outbound calls to existing and prospective customers daily Follow up on marketing campaigns and sales enquiries Look after you and your colleagues to help ensure we stay safe and healthy in the working environment Help Kluman & Balter to continuously improve Customer Service Provide excellent customer service throughout the sales process Act as the primary point of contact for customer enquiries via phone, email, and online channels.
Taking ownership of customer queries and driving issues through to resolution Providing delivery updates, ETAs and resolving logistics issues where required Work closely with finance teams to support invoicing, credit notes, and payment queries Data Management Maintain sales databases with accurate customer and sales information.
Monitor and update pricing, product, and customer information Skills and Experience Essential Previous experience in an administrative or sales support role Excellent organisational and time-management skills Strong attention to detail and accuracy Proficient in Microsoft Office applications, particularly Excel and Word Ability to work effectively under pressure and manage multiple priorities Desirable Experience working within a B2B sales environment.
Experience of Food Ingredients business Knowledge of ERP systems such as SAP Understanding sales processes and customer service principles. Experience using CRM systems.
Experience of developing and managing customer relationships Hours: Full-time, Monday to Thursday 08.00- 17.00 and Friday 08.00 - 16.30 Salary: Competitive, dependent on experience Brenntag TA Team Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks.
We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.
Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution.
As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.
For more information, please visit www.brenntag.com
