Salesforce Trainer - 6 month contract
We are looking for a Salesforce Trainer to join our Technology & Data team at Linklaters on a contract basis. In this role, you will support a global Salesforce training programme, helping colleagues across the firm adopt and use the platform effectively through high-quality, practical and engaging learning.
Key responsibilities Develop and manage the global Salesforce training schedule, coordinating and delivering training for approximately 3,500 users across a range of audiences, including: Partners Counsel and Managing Associates Associates Secretaries Business Development teams, including follow-up sessions Deliver engaging virtual and in-person Salesforce training sessions, ensuring learners feel confident and effective in using the platform.
Maintain and update training materials to reflect changes in Salesforce functionality, business processes, user interface updates and key messaging. Provide targeted one-to-one coaching and support sessions where required. Create, review and update learner support resources, including frequently asked questions, job aids and guidance materials.
Transfer knowledge and upskill the business-as-usual Technology Training team to support ongoing delivery after the training programme ends. Work closely with the Salesforce Change and Adoption team and wider programme teams to understand requirements and training priorities. Work closely with the Digital Adoption and Technology Training teams to create and deliver training content in line with firm standards.
Provide regular updates to key stakeholders on progress, priorities and delivery approach. Your experience Experience delivering Salesforce end-user training in a professional services or corporate environment. Strong facilitation, stakeholder management and communication skills. Ability to quickly understand business processes and translate them into practical learning interventions.
Experience designing, maintaining and updating training content and learner support materials. Experience delivering both virtual and in-person training sessions to diverse user groups. Experience supporting change, adoption or system rollouts would be advantageous. About Linklaters Linklaters is a global law firm, providing legal services in 20 countries through 30 offices. Linklaters is a people business.
Being best in class in the eyes of our clients means our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who enjoy working collaboratively and who demonstrate the innovative, efficient, agile, entrepreneurial and responsible mindset we aim to bring to every interaction. We are committed to creating a positive, supportive, fair and open environment.
We value difference, insist on inclusivity, and challenge all forms of bias. This is vital to our ability to work as one team with a common goal. At Linklaters We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business. We are part of a firm with strong environmental, social and governance commitments.
We remain focused on attracting and developing outstanding talent, building a diverse workforce and creating an inclusive environment where people feel valued and respected. We encourage a speak-up culture and open-door approach so that our people feel heard. We invest in tailored career paths aligned to individual talents and aspirations. We provide agile working solutions to meet the changing needs of our people and our business.
We are committed to people-first relationships built on trust, respect and appreciation. We support the health and wellbeing of our people, providing a safe space to talk about mental health and access expert support where needed. We invest in developing future leaders who demonstrate emotional intelligence and a passion for coaching and developing others Technical Skills This list of duties and responsibilities above is not exhaustive.
It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to this role must be directed to the recruitment team ( tempbtrecruitment@linklaters.com) and not partners, practices or stakeholders.
This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients. Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are.
You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team. With second to none training and support, this is the place where you meet your future. This is Linklaters. Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters.
We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name.
Genuine emails from Linklaters only use the domain of “@linklaters.com”. We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at www.linklaters.com/careers.
In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers.
Your offer will be subject to the successful completion of these checks which will be initiated following your consent. As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us.
We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate. Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process.
Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues.
If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.
