SAP SuccessFactors Project Manger

About NTT DATA Business Solutions:

NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.

As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.

As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs.

Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients.

Our clients trust our deep experience and proven approaches - all around the world.

Job Summary:

We are looking for an experienced SAP Project Manager with a focus on SAP SuccessFactors implementations to lead customer projects through the full delivery lifecycle, from initiation through to go-live and transition into business-as-usual support.

The successful candidate will be responsible for project governance, planning, financial management, stakeholder engagement and delivery quality, ensuring projects are delivered in line with agreed timelines, budgets and business objectives.

The ideal candidate will have experience delivering SAP SuccessFactors implementations, alongside broader SAP Project Management experience and a strong understanding of SAP implementation methodologies, cloud solutions, HR business processes and business transformation. They will be comfortable leading multidisciplinary teams, managing complex stakeholder relationships and balancing customer outcomes with commercial performance.

Duties/Responsibilities:

• Take overall responsibility for SAP SuccessFactors project delivery from initiation through to go-live, hypercare and transition into business-as-usual support.
• Manage project scope, plans, budgets, resources, timelines, dependencies, risks and quality.
• Establish effective project governance, reporting, change control and escalation processes.
• Lead multidisciplinary project teams, coordinating SuccessFactors functional workstreams, technical teams, customer stakeholders, implementation partners and third-party providers.
• Build strong, trusted relationships with customers and act as a senior point of contact throughout the project lifecycle.
• Lead steering committees, governance meetings, workshops and senior stakeholder updates, ensuring effective communication and timely decision-making.
• Oversee project activities across requirements gathering, design, configuration, testing, data migration, integrations, deployment and go-live.
• Coordinate dependencies across SuccessFactors modules, HR processes, SAP ERP/S/4HANA, payroll systems and third-party applications, where applicable.
• Ensure appropriate testing, data validation, deployment planning and post-go-live support arrangements are in place.
• Apply SAP Activate methodology and appropriate project delivery approaches throughout the implementation lifecycle, adapting to project size and complexity.
• Manage project budgets, forecasts, costs and resource requirements, maintaining commercial control and proactively addressing financial risks.
• Manage scope changes, change requests and their commercial implications, ensuring appropriate approval and documentation.
• Identify and manage project risks, issues, resource constraints and dependencies, ensuring timely resolution and escalation where required.
• Work closely with customer HR, IT and business stakeholders to ensure delivery aligns with business requirements and expected outcomes.
• Coordinate business change, stakeholder communications, training and adoption activities to support successful implementation and transition.
• Support account teams in identifying follow-on opportunities and additional value for customers.
• Contribute to proposals, bids, pre-sales activities and senior customer discussions where appropriate.
• Share knowledge, promote best practice and contribute to continuous improvement across the SAP practice.

Required Skills / Attributes:

• Significant experience as a Project Manager delivering SAP implementations, transformations or programmes.
• Proven experience managing projects through the full delivery lifecycle, from initiation through to go-live and transition.
• Experience delivering SAP SuccessFactors implementations, ideally across Employee Central and one or more additional SuccessFactors modules.
• Understanding of the SAP SuccessFactors implementation lifecycle, including design, configuration, testing, deployment and hypercare.
• Understanding of HR business processes and the challenges associated with cloud-based HR transformation.
• Experience coordinating HR functional teams, technical teams, customer stakeholders and third-party providers.
• Experience managing data migration, system integrations, testing and dependencies across connected business applications.
• Strong understanding and practical experience of SAP Activate methodology, with the ability to apply its principles throughout the project lifecycle.
• Broader SAP Project Management experience across solutions such as SAP S/4HANA, SAP ECC, SAP BTP or other SAP technologies is advantageous.
• Experience managing complex projects involving multiple workstreams, stakeholders and third-party providers.
• Demonstrable experience managing project scope, budgets, forecasts, resources, timelines, risks, issues and dependencies.
• Strong financial and commercial awareness, including project financial management, forecasting and change control.
• Experience managing project profitability, margin and resource utilisation is advantageous.
• Proven ability to lead multidisciplinary teams and maintain accountability across customer, internal and partner resources.
• Strong stakeholder management skills, including experience working with senior and C-level stakeholders.
• Excellent communication, presentation, negotiation and influencing skills.
• Strong problem-solving, decision-making, organisational and escalation management capabilities.
• Experience with Agile, Waterfall or hybrid project delivery methodologies.
• Experience managing cloud-based implementations, including release management and post-go-live support, is advantageous.
• Experience supporting organisational change, training, stakeholder adoption or business process transformation is desirable.
• Experience with SAP Cloud ALM or other project delivery and governance tools is advantageous.
• SAP Activate certification is desirable.
• PRINCE2, PMP or equivalent project management certification is desirable.
• Industry experience in areas such as manufacturing, engineering, consumer products or wholesale is advantageous.
• Willingness to travel to customer sites as required.

The successful candidate will be commercially aware, customer-focused and collaborative, with the confidence to operate at all levels of an organisation. They will take ownership of delivery outcomes, remain calm and decisive under pressure, challenge constructively when required and maintain a pragmatic, solutions-focused approach. They will combine strong project governance with an understanding of how SAP technology enables business transformation and a commitment to continuous learning and improvement.

Benefits:

Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2026 SAP® Pinnacle Awards and the Top Employer Award 2026, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients.

Interested in shaping the future with us?.. We’d Love to hear from you.

We offer a range of benefits designed to support your well-being, career growth, and work-life balance:

• Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
• Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
• "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
• Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
• Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
• Income Protection
• Health and Well-being: Prioritise your health with our comprehensive Private group fund provided by WPA. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
• Technology and Tools
• Wellness Initiatives
• Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.