Seasonal Sales Associate

Join the Magic of Christmas at Fortnum & Mason, Piccadilly

Become a Christmas Sales Associate

For over 300 years, Fortnum & Mason has helped make Christmas truly magical. From festive feasts and luxury gifts to unforgettable experiences, we've been spreading joy from our iconic Piccadilly store since 1707.

This Christmas, we're looking for enthusiastic and customer-focused Sales Associates to join our team and play a part in delivering exceptional service during our busiest and most exciting season.

Whether it's helping customers find the perfect gift, sharing your product knowledge, or creating memorable moments, you'll be at the heart of the Fortnum's experience.

What You'll Do

• Deliver exceptional customer service with warmth, confidence and a touch of Fortnum's charm
• Share your passion for luxury products, fine food and festive traditions
• Create memorable experiences for customers throughout the Christmas season
• Work collaboratively as part of a high-performing team in a fast-paced retail environment
• Help maintain the beautiful standards that make Fortnum's so special

What We're Looking For

• A genuine passion for delivering outstanding customer service
• Previous experience in a similar role in a luxury setting
• Positive, enthusiastic individuals who love working with people
• Strong communication skills and a flair for storytelling
• A keen eye for detail and presentation
• Team players who thrive in a busy and dynamic environment

Please note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted and invited to attend an Assessment Centre at our

Important Information

Our Christmas Sales Associates must be fully flexible to work 37.5 hours per week across 5 days out of 7, including weekends, on a mixture of early, middle and late shifts.

Start dates will take place between End of August , with most seasonal contracts ending at the Beginning of January. There may be opportunities for high-performing colleagues to be considered for permanent roles following the festive season.

Due to the nature of our peak trading period, we are unable to accommodate extended periods of holiday during the seasonal contract.

Recruitment Process

Applications will be reviewed by our Talent Acquisition team and, if successful, you'll be invited to attend an Assessment Centre at our Piccadilly store. This experience will give you the opportunity to learn more about Fortnum & Mason and showcase your skills through:

• A presentation about Fortnum & Mason
• A collaborative group activity
• A one-to-one interview

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards