Senior Partner Solution Architect (United Kingdom)
Licensed sponsor United Kingdom Full-time Posted 1 week ago
About The Role
About the role
The PSE team's mission is to raise the technical ceiling of what Shopify's partner network is capable of building — by working hands-on with agency partners as dedicated technical strategists, bridging the field and Shopify's product teams, and scaling expertise across the ecosystem through education and community.
As a PSE, you work directly with our highest-potential agency and technology partners, giving them the technical depth, platform knowledge, and architectural thinking to deliver complex, high-stakes implementations at the highest level. This isn't a support role. You think in systems, work cross-functionally, and translate technical complexity into clear, actionable direction.
In EMEA, you'll own a sub-region and lead in its local ecosystem. Shopify is merchant-obsessed; in this role you're partner-obsessed. You'll know your partners' businesses, see where the ecosystem is falling short, and build the plan to fix it — as a self-starter who doesn't need a brief to get moving.
You'll get to do things like:
On top of the core qualifications, these would make you an even stronger fit:
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
About the role
The PSE team's mission is to raise the technical ceiling of what Shopify's partner network is capable of building — by working hands-on with agency partners as dedicated technical strategists, bridging the field and Shopify's product teams, and scaling expertise across the ecosystem through education and community.
As a PSE, you work directly with our highest-potential agency and technology partners, giving them the technical depth, platform knowledge, and architectural thinking to deliver complex, high-stakes implementations at the highest level. This isn't a support role. You think in systems, work cross-functionally, and translate technical complexity into clear, actionable direction.
In EMEA, you'll own a sub-region and lead in its local ecosystem. Shopify is merchant-obsessed; in this role you're partner-obsessed. You'll know your partners' businesses, see where the ecosystem is falling short, and build the plan to fix it — as a self-starter who doesn't need a brief to get moving.
You'll get to do things like:
- Own a sub-region of EMEA end to end, becoming the go-to technical leader for Shopify in that local partner ecosystem
- Map your region's partner landscape, identify where the capability gaps and unmet needs are, and build and execute a plan to close them
- Translate Shopify's merchant priorities and product bets into concrete opportunities for partners — and bring the partner perspective back into a merchant-obsessed company
- Act as a technical Shopify expert for partners implementing the platform or integrating Shopify into an existing commerce technology stack
- Deliver tailored technical training, onboarding, and consultations to selected partners
- Run scalable programs (office hours, webinars, lunch and learns) that elevate technical knowledge across the broader partner network
- Synthesize partner feedback and surface recurring technical pain points to Shopify's product and R&D teams — you're the voice of the partner ecosystem internally
- Develop and maintain enablement resources: technical guides, best practices, and implementation playbooks
- Speak at and attend events to represent Shopify to current and prospective partners
- Mentor and coach other partner-facing teams at Shopify on technical aspects of the platform
- Align with product and R&D on Shopify's roadmap and share partner feedback on released features
- Experience in ecommerce, digital agencies, solutions engineering, implementation consulting, or a similar technical pre/post-sales role
- Experience in the enterprise space where governance, stakeholder management, and change management matter as much as the technical build
- Deep and wide expertise of the Shopify platform and its application ecosystem and integrations
- Strong API knowledge (REST and GraphQL) for enterprise integrations
- Experience working with highly technical and executive-level audiences and managing cross-functional stakeholders
- Ability to gather, infer, and interpret complex business requirements and translate them into technical solutions
- Solid understanding of cloud-based technologies and SaaS fundamentals
- Strong communication skills — you can explain complex technical concepts clearly to both technical and non-technical audiences
- Reflexive AI usage — you already use AI daily as a thought partner, researcher, and productivity multiplier, and you're always learning to use it better
- A true self-starter — you don't wait for a brief. You spot the opportunity, shape the plan, and drive it through with minimal direction
- Partner-obsessed — you understand how partners grow and make money, and you can translate what Shopify is building for merchants into opportunities partners can act on
- Comfortable with ambiguity and able to prioritize competing demands without losing quality
- A great video presence with confidence operating at an executive level
- Travel of 30–40% across EMEA is expected for this role — partner offices, events, and ecosystem meetups.
On top of the core qualifications, these would make you an even stronger fit:
- Professional working proficiency in French or Spanish (or another European language) — EMEA is multi-market and it opens doors in the local ecosystem
- An existing network in the UK or European agency and technology partner ecosystem
- Experience building or scaling a partner enablement program
- Hands-on experience with Shopify app design or theme development
- Familiarity with headless or composable commerce architectures
- Background in B2B, ERP integrations, or omnichannel commerce
- Familiarity with version control systems (e.g., GitHub)
- Prior experience in a partnerships or commercial org at a SaaS company
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
