Senior Regulatory Operations Manager [AQ-18978]
London, England, United Kingdom Contract Posted 54 minutes ago
Our client is seeking an operator who is exceptionally effective, entrepreneurial, collaborative, and an excellent communicator. In this role, you will help us scale regulatory compliance strategies and programs for jurisdictions facing new home sharing rules around the world, presenting to cross-functional peers and leadership alike.
You will be the accountable owner for compliance programs, aligning strategy and execution across disparate stakeholders. You will have an eye towards scale, testing, and iterating to further the capacity of the team. You are both scrappy and polished, enabling you to move quickly while bringing stakeholders along. Ultimately your work will support the home sharing movement and partnerships with jurisdictions around the world, keeping client a trusted community.
A Typical Day
Our Client is an American company that operates a global community of Hosts and travellers. From inviting three guests to a San Fran home in 2007 to now welcoming more than 1 billion guests arriving in 100,000 cities around the world, this organisation is driven by the idea that anyone can belong anywhere.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
You will be the accountable owner for compliance programs, aligning strategy and execution across disparate stakeholders. You will have an eye towards scale, testing, and iterating to further the capacity of the team. You are both scrappy and polished, enabling you to move quickly while bringing stakeholders along. Ultimately your work will support the home sharing movement and partnerships with jurisdictions around the world, keeping client a trusted community.
A Typical Day
- Lead the development and execution of successfully scaled programs across discreet compliance verticals, communicating program outcomes to leadership across Cities, Policy, Legal, and regional teams.
- Serve as the lead for your jurisdictions by creating an operational rhythm and managing cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation
- Analyse strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Operations, Policy and Legal to align roadmaps, and drive successful execution with measurable impact
- Lead product assurance leveraging an eye for detail while keeping a global mindset
- Support strategic projects to drive efficiency and effectiveness for the Operations team
- 8+ years of work experience in operations, management consulting, and/or project management in a dynamic entrepreneurial environment, ambiguous environments
- Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives
- Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, engineering, data science, and policy
- Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions. SQL knowledge is a plus
- Ability to make decisions balancing short-term gains with long-term strategic positioning
- Excellent organizational skills with high attention to detail and quality
- Excellent written and verbal communication skills, excellent presentation skills
- Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited by dynamic change
Our Client is an American company that operates a global community of Hosts and travellers. From inviting three guests to a San Fran home in 2007 to now welcoming more than 1 billion guests arriving in 100,000 cities around the world, this organisation is driven by the idea that anyone can belong anywhere.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.