Senior Specialist - Package Implementation
Greater London, England, United Kingdom Contract Posted 1 hour ago
Experience Required: 7+ Years
Mandatory Skill:
- ServiceNow Customer Service Management (CSM)
Key Responsibilities:
- Configure and customize the ServiceNow platform during Agile sprints.
- Partner with Platform Administrators and development teams to implement solutions and enhancements.
- Share technical knowledge, best practices, and platform governance standards with stakeholders.
- Support platform upgrades, deployments, integrations, and ongoing optimization activities.
- Ensure adherence to ServiceNow development and implementation best practices.
Required Experience:
- Minimum 7 years of Technical Consulting experience on the ServiceNow platform.
- Strong hands-on experience implementing and configuring ServiceNow CSM solutions.
- Experience with ServiceNow platform customization, workflows, business rules, integrations, and case management.
- Knowledge of Agile/Scrum delivery methodologies.
Skills
Mandatory Skills : ServiceNow CSM
