Service Charge Analyst

Service Charge Analyst

UK - Hybrid | Linked to your nearest Bellrock Office

Role Overview

Bellrock Portfolio Services is the UK’s leading service charge consultancy in the retail, leisure, office and industrial sectors.

This position is linked to the Retail & Leisure, which undertakes service charge and insurance rent consultancy on behalf of occupiers within these sectors. The client base is predominantly blue-chip, advising many of the UK’s leading retailers and leisure companies.

There are currently in excess of 35 people that work as part of this team, with plans for continued growth in revenue and expansion of the service offering.

This is an exciting opportunity to be part of that growth and therefore requires an ambitious and highly motivated team player, who has the individual drive and enthusiasm to succeed.

Key Responsibilities

• Support the administration and day-to-day management of service charge portfolios for key Retail & Leisure clients
• Accurately maintain and update data within Bellrock’s in-house system (InsightRE™), ensuring all records are complete and up to date
• Analyse service charge budgets, reconciliations, and supporting financial information to identify trends, discrepancies, and potential issues
• Assist in the preparation of reports and outputs that support senior team members in client advisory and negotiations with landlords or managing agents
• Review large volumes of financial and property-related data with a high degree of accuracy and attention to detail
• Work closely with internal stakeholders to ensure data integrity and consistency across portfolios
• Support the wider team in interpreting lease information and understanding service charge provisions (training provided)
• Contribute to the identification of cost-saving opportunities or billing inaccuracies for clients
• Manage multiple tasks and deadlines effectively within a fast-paced, high-volume environment
• Communicate clearly with internal teams and, where appropriate, external stakeholders to gather information or resolve queries
• Continuously look for ways to improve data quality, processes, and efficiency within the team
• Support additional ad hoc analysis, reporting, and project work as required

Skills & Experience

• Keen eye for detail
• Willingness to learn
• Flexible approach and the ability to work to deadlines
• High level of numeracy
• Capability to deal with high-volume data entry
• Strong analytical and communication skills
• Good level of computer literacy (with Excel being particularly desirable)

AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work between the nearest Bellrock office and your home address on a hybrid basis, Monday to Friday, 08:30-17:00.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

At Bellrock, our people make the difference.

We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.

We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.

Apply today.