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Shift Manager

Kent, England, United Kingdom Full-time Posted 1 hour ago

The role includes achieving set targets by the Customer and the Company by effectively managing the operational team to maximise productivity and profit, while minimising cost. For this role you will be reporting to the Contract Manager.


Duties include but not limited to:

  • Deliver employee engagement amongst the workforce and develop action plans accordingly in conjunction with CM Monitor compliance to Noatum Policies & Procedures, cascading new policies as launched
  • Develop strong working relationship with colleagues through daily contact and regular meetings
  • Deliver all forms of communication including briefs, management meetings, visual aids and performance boards
  • Deliver continuous performance management of the operational team, through 121 meetings & performance reviews
  • Develop a close working relationship with the internal stakeholders, delivering customer expectations in line with costs, service levels, measured by internal reporting and customer feedback Deliver H&S standards so accidents ratings are at targets levels or below, collaborate with Health and Safety
  • Manage the deployment of labour inline with volumes, ensuring all department deadlines are met and within cost
  • Develop a close working relationship with the Site Management team ensuring the teams contribution to departmental efficiencies, measured by daily/weekly / monthly team meetings
  • Responsible for effectively escalating departmental issues
  • Deliver continuous improvement methodologies into the departments as agreed with the CM, these must include as a minimum 5s workplace standards
  • Achieve budgeted levels of productivity for departments and adherence to all KPI’s and delivery of service levels as contractually agreed, take appropriate action if failing to do so
  • Through effect resource planning ensure departmental dashboard including operational/service objectives
  • Encourage the team to deliver continuous improvement initiatives for the site
  • Deliver compliance and governance to Health and Safety Legislation within the departments Measure KPI performance through the use of daily/weekly productivity reports


Skills and experience required:

  • Supply chain knowledge In depth
  • Knowledge of WMS systems
  • Management experience
  • Proficient in IT / WMS System
  • Organisation Skills
  • Problem Solving
  • Communication
  • Attention to detail


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