Stakeholder Engagement Officer - EO
Wales, United Kingdom Full-time Posted 1 week ago
Vacancy title
Stakeholder Engagement Officer - EO
Closing date
16/06/2026, 16:00
Advertising basis
Permanent
Actual starting salary
£30,754
Salary range or pay band
EO £30,754 to £34,997
Allowances
No
Work pattern
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Group
Corporate Services and Inspectorates
Directorate
Commercial and Procurement
Branch
CPD Business, Engagement & Capability
Location (s)
Pan Wales
Purpose of post
The post-holder will be an integral part of the Stakeholder Engagement team within the Commercial and Procurement Directorate.
Reporting to the Stakeholder Engagement Manager, the Stakeholder Engagement Officer will produce communication issued for procurement related activity across the Welsh Government. This includes external and internal communications such as the production of bilingual newsletters, stakeholder publications, internet and intranet pages, e-bulletins, social media content, films, and events.
The post holder will have a broad responsibility for delivering key aspects of a wider Communications plan to improve stakeholder Engagement and Customer service.
The role will involve working to tight deadlines and some travel around Wales.
Key tasks
The post offers a high-profile opportunity to provide communications support across the Commercial Procurement Directorate. This is a demanding and rewarding role in an area where successful communication skills and stakeholder engagement is essential.
The post also provides the opportunity to work with many different individuals and bodies across Wales, while also gaining an understanding of how the Welsh Government operates.
Other vacancy related information
Basic
Number of posts
1
Contact point for further information regarding the post
CommercialProcurement.Communications@gov.wales
Welsh language requirements
3 - Welsh language skills are not essential for this post, they are however desirable and will be considered if two or more candidates receive the same score at the application or interview stage.
Understanding by reading
1 - Can read some basic words and phrases with understanding
Speaking and being understood
1 - Can hold a basic conversation in Welsh
Understanding by listening
1 - Can understand parts of a basic conversation
Writing and being understood
1 - Can write basic messages on everyday topics
Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.
Behaviour 1
The selection process and stages are:
Managing a Quality Service
Create clear plans and set priorities which meet the needs of both the customer and the business.
Behaviour 2
Communicating and Influencing
Communicate clearly and concisely both orally and in writing.
Behaviour 3
Working Together
Develop a range of contacts outside own team and identify opportunities to share knowledge, information and learning.
Evidence to provide
Experience questions
Experience 1
Ability to support or coordinate the delivery of communications activity for a range of internal and external stakeholders.
You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Civil Service. https://www.gov.uk/government/publications/nationality-rules
If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
Nationality Requirements
This job is broadly open to the following groups:
We recruit by merit on the basis of fair and open competition. Please see the Civil Service Commission's recruitment principles on the Commission's website.
If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email complaints@gov.wales . Please ensure that you refer to the vacancy reference number.
If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission: info@csc.gov.uk.
How To Apply
All applications for this vacancy must be made using our online application system.
Unless stated otherwise in the 'Other vacancy-related information for advert', the Welsh Government cannot offer Visa sponsorship. Welsh Government holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify.
Applications are welcomed from people with a diverse range of lived and professional experiences. We are actively committed to becoming an increasingly diverse organisation which represents the diverse communities we serve. There are a number of Diversity networks that staff can participate in, which include the Disability Awareness and Support Staff Network; Minority Ethnic Staff Network; Mind Matters (Mental health and well-being); PRISM (LGBTI+), Women Together and the Neurodivergence Network.
If you have an impairment which prevents you from applying online, please email our recruitment team. You can:
You should check your Application Centre regularly for updates to your application. Please also check your spam/junk folder in case any communication regarding your application and/or assessment details finds its way there.
Once you've registered for an account and logged in, you'll be taken to the online application form. You must complete this and submit it before the deadline on the closing date. We will not consider an incomplete application form.
If you would like to apply for this vacancy in Welsh, please use the Change Language link on this page. We welcome applications in Welsh, and applications submitted in Welsh will not be treated less favourably than applications submitted in English.
Please see the candidate guidance for more information on the recruitment process.
For information on Civil Service Success Profiles please click here .
For TS to G6 recruitment schemes: When presenting your evidence, you may find it useful to consider the expectations of the grade as set out in the Grade Description as well as the main responsibilities that are essential for the role.
Stakeholder Engagement Officer - EO
Closing date
16/06/2026, 16:00
Advertising basis
Permanent
Actual starting salary
£30,754
Salary range or pay band
EO £30,754 to £34,997
Allowances
No
Work pattern
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Group
Corporate Services and Inspectorates
Directorate
Commercial and Procurement
Branch
CPD Business, Engagement & Capability
Location (s)
Pan Wales
Purpose of post
The post-holder will be an integral part of the Stakeholder Engagement team within the Commercial and Procurement Directorate.
Reporting to the Stakeholder Engagement Manager, the Stakeholder Engagement Officer will produce communication issued for procurement related activity across the Welsh Government. This includes external and internal communications such as the production of bilingual newsletters, stakeholder publications, internet and intranet pages, e-bulletins, social media content, films, and events.
The post holder will have a broad responsibility for delivering key aspects of a wider Communications plan to improve stakeholder Engagement and Customer service.
The role will involve working to tight deadlines and some travel around Wales.
Key tasks
- To support the Stakeholder Engagement Team in delivering the Directorate engagement and communications strategy and ensure high quality delivery that is of value to both internal and external stakeholders;
- To support in the implementation of marketing and communications activity;
- To take responsibility for updating digital communications channels (e.g. website and other social media) to ensure a high quality service is maintained and enhanced;
- To draft the content to update digital media for approval by the Stakeholder Engagement Manager, Director of the Commercial and Procurement Directorate and other senior managers;
- To keep abreast of developments in communications and to incorporate digital and social media where appropriate to support integrated communications;
- To provide high quality copy under pressure in a fast moving environment;
- To assist in the production of a wide range of communication materials including newsletters and brochures as required;
- To project manage, assist and deliver events (both internally and externally) to a wide range of stakeholders, including booking venues, drafting and sending out invitations, developing Programmes, arranging live webinars and communications briefs in support of events, and supporting the Stakeholder Engagement Manager in the development of briefings;
- To support the Stakeholder Engagement Lead with regard to arranging and communicating stakeholder and customer meetings.
- To assist in the provision of regular evaluation reports on engagement and communications activity;
- To assist the Stakeholder Engagement Manager in monitoring the media for references to the Welsh Government Procurement Delivery Team (WGPD), Welsh public sector procurement and any other mention of public sector procurement;
- To maintain and update the frequently asked questions relating to the Commercial and Procurement Directorate;
- To support the communication of key messages and persuading audiences through presentations, designing and running workshops, publishing written material and organising publicity;
- To be aware of and adhere to propriety in Government communications and to keep up to date on communication policies and procedures;
- To adhere to exemplar quality management processes and best practice, including proof reading and data management;
- Deputise for Stakeholder Engagement Manager as required;
- The Stakeholder Engagement Team within CPD, including this post, may be required to provide communications and events support to the Chief Operating Officer at times.
- Undertake a range of administration tasks relating to communications and stakeholder management activity.
The post offers a high-profile opportunity to provide communications support across the Commercial Procurement Directorate. This is a demanding and rewarding role in an area where successful communication skills and stakeholder engagement is essential.
The post also provides the opportunity to work with many different individuals and bodies across Wales, while also gaining an understanding of how the Welsh Government operates.
Other vacancy related information
- In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: Communicating and influencing.
- Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
- A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months.
Basic
Number of posts
1
Contact point for further information regarding the post
CommercialProcurement.Communications@gov.wales
Welsh language requirements
3 - Welsh language skills are not essential for this post, they are however desirable and will be considered if two or more candidates receive the same score at the application or interview stage.
Understanding by reading
1 - Can read some basic words and phrases with understanding
Speaking and being understood
1 - Can hold a basic conversation in Welsh
Understanding by listening
1 - Can understand parts of a basic conversation
Writing and being understood
1 - Can write basic messages on everyday topics
Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.
Behaviour 1
The selection process and stages are:
Managing a Quality Service
Create clear plans and set priorities which meet the needs of both the customer and the business.
Behaviour 2
Communicating and Influencing
Communicate clearly and concisely both orally and in writing.
Behaviour 3
Working Together
Develop a range of contacts outside own team and identify opportunities to share knowledge, information and learning.
Evidence to provide
Experience questions
Experience 1
Ability to support or coordinate the delivery of communications activity for a range of internal and external stakeholders.
You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Civil Service. https://www.gov.uk/government/publications/nationality-rules
If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
Nationality Requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
- Civil Service Pension Scheme
- 31 days annual leave (pro-rated for part time)
- training and development opportunities
- Cycle2Work Scheme
- Smart Working flexible working arrangement
- Green Car Scheme (subject to availability)
We recruit by merit on the basis of fair and open competition. Please see the Civil Service Commission's recruitment principles on the Commission's website.
If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email complaints@gov.wales . Please ensure that you refer to the vacancy reference number.
If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission: info@csc.gov.uk.
How To Apply
All applications for this vacancy must be made using our online application system.
Unless stated otherwise in the 'Other vacancy-related information for advert', the Welsh Government cannot offer Visa sponsorship. Welsh Government holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify.
Applications are welcomed from people with a diverse range of lived and professional experiences. We are actively committed to becoming an increasingly diverse organisation which represents the diverse communities we serve. There are a number of Diversity networks that staff can participate in, which include the Disability Awareness and Support Staff Network; Minority Ethnic Staff Network; Mind Matters (Mental health and well-being); PRISM (LGBTI+), Women Together and the Neurodivergence Network.
If you have an impairment which prevents you from applying online, please email our recruitment team. You can:
- request an application pack in an alternative format
- request a recruitment adjustment to help you submit your application
You should check your Application Centre regularly for updates to your application. Please also check your spam/junk folder in case any communication regarding your application and/or assessment details finds its way there.
Once you've registered for an account and logged in, you'll be taken to the online application form. You must complete this and submit it before the deadline on the closing date. We will not consider an incomplete application form.
If you would like to apply for this vacancy in Welsh, please use the Change Language link on this page. We welcome applications in Welsh, and applications submitted in Welsh will not be treated less favourably than applications submitted in English.
Please see the candidate guidance for more information on the recruitment process.
For information on Civil Service Success Profiles please click here .
For TS to G6 recruitment schemes: When presenting your evidence, you may find it useful to consider the expectations of the grade as set out in the Grade Description as well as the main responsibilities that are essential for the role.
