Sub-Contractor - Salesforce Field Service Solution Architect
We have an opportunity for a contract Salesforce Field Service Solution Architect with expertise in Service Cloud and Salesforce Field Service.
Perficient is the global AI-first consultancy. We empower every employee to build AI
fluency and actively engage with AI tools to drive innovation and efficiency. We break
boundaries, obsess over outcomes, and shape the future for our clients. Join a company
where bold ideas and brilliant minds converge to redefine what's possible, while building a
career filled with growth, balance, and purpose.
What You'll Do
Solution design
- Provide architecture for projects built on Service Cloud and Salesforce Field
Service, with the right data model and overall design.
- Act as the technical lead and technology expert in the room, deploying best
practices and keeping your own expertise current.
Presales and client partnership
- Work with the Sales team to scope projects accurately for new and existing
customers and describe the art of the possible.
- Build deep client relationships as a trusted advisor through the Salesforce
ecosystem, including the hard conversations when they're needed.
Delivery leadership
- Identify risks and communicate early and often, following our delivery methodology
and leading by example.
- QA user stories, guide consultants' work, and own the project's success.
AI and innovation
Use AI tools and Agentforce capabilities to improve client outcomes and speed up
delivery.
Requirements
- 4+ years in the Salesforce ecosystem (any cloud), including consulting experience
- 2+ years of Salesforce Field Service experience
- Hands-on Field Service configuration within the past 6 months
- Hands-on experience building Field Service mobile flows
- Salesforce Service Cloud Consultant certification
- Salesforce Field Service Consultant certification
- Experience working on or leading a project team
- Active use of AI tools in your delivery work. You should be able to describe
specifically how they've changed the way you work.
- Strong written and verbal communication, including explaining complex topics to
technical and non-technical audiences
Preferred
- Salesforce Advanced Field Service Accredited Professional credential
- Experience delivering on the Experience Cloud platform
Who We're Looking For
Technical depth gets you in the door. Beyond that, we hire for four qualities together:
- Humble: A team player first. You teach as readily as you learn, and you don't need
to be the smartest person in the room.
- Hungry: Curious and self-driven. You take on a certification or course because you
enjoy it, and you dig into unfamiliar problems until you figure them out.
- Smart: People-smart. You read a room and hold your own in front of a client.
- Excited about AI: You already use AI tools to work faster and deliver better. This is
where our practice is headed, and it's not optional.
