Team Leader Data Validation

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

As our Data Validation Team Leader, you’ll play an important role in ensuring operational and customer data is accurate, complete and maintained to the highest standards. You’ll lead and develop a team of Data Validators, ensuring workloads are effectively managed, service levels are achieved and quality remains at the heart of everything the team delivers.  This is a great opportunity for someone who enjoys combining people leadership with data and operational delivery. You’ll work closely with operational and client teams, helping to resolve data quality issues, improve processes and ensure the team continues to deliver an accurate and efficient service. This is an office-based role, working from our Bootle office.

What will you be doing?

As a Data Validation Team Leader, you’ll lead and develop a team of Data Validators, ensuring high standards of accuracy, quality and operational performance. You’ll manage day-to-day workloads and priorities, making sure deadlines and service levels are met while creating a supportive environment where your team can develop and succeed. 

You’ll oversee the validation, cleansing and maintenance of operational and customer data, ensuring agreed standards and procedures are followed consistently. You’ll also act as an escalation point for more complex data discrepancies, helping to resolve issues and identify opportunities to prevent them from happening again.You’ll be responsible for:

• Leading, coaching and developing a team of Data Validators, including regular one-to-ones and development conversations
• Managing workloads and priorities to ensure service levels, quality standards and deadlines are achieved
• Overseeing data validation, cleansing and maintenance activities across operational and customer data
• Monitoring data accuracy, completeness and compliance through regular checks and reconciliations
• Investigating and resolving complex data issues and supporting improvements that prevent recurring problems
• Tracking and reporting against KPIs, SLAs and quality measures
• Building strong relationships with operational and client teams to resolve issues and improve ways of working
• Ensuring appropriate controls, documentation and audit trails are maintained in line with data protection and compliance requirements.

What you’ll bring?

We’re looking for someone who enjoys working with both people and data, with the confidence to lead a team while maintaining excellent standards of accuracy and delivery. You’ll bring:

• Proven experience within data validation, data quality or operational data management
• Experience within Smart Metering, Utilities or another regulated industry
• Experience leading or supervising a team
• Strong analytical skills and excellent attention to detail
• Experience managing workloads, priorities and performance measures
• Strong IT skills, particularly Microsoft Excel and data systems
• Strong communication and stakeholder management skills
• The ability to work effectively in a fast-paced, deadline-driven environment
• An understanding of data protection regulations and compliance standards

It would be great if you have:

• Knowledge of Smart Meter technology and its applications
• Knowledge of data governance frameworks and compliance requirements
• Experience supporting system migrations or process transformation initiatives

What’s in it for you?  

We offer a range of benefits designed to support your life in and out of work, some of which include; 

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year 
• Employee assistance programme 
• My Rewards portal, access to 1000’s of retail discounts 
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave  
• Reward and recognition scheme 

In addition, this role offers; 

• 25 days holidays plus bank holidays
  

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. 

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. 

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupE #LI-SZ