Time & Attendance Coordinator, London LHR

Licensed sponsor London Full-time Posted 1 hour ago

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This position reports directly to the Airport Business Planning Manager, primarily providing support to the LHR operational and administration teams to ensure compliance with all operational Workbrain activities that supports payroll, financial, operational and regulatory requirements.

Responsibilities

The role is key to delivering performance improvements aligned with attendance and headcount targets, working collaboratively with operational teams to implement consistent processes that support station and company objectives. Responsible for handling the following as their primary role:

Managing team member exceptions and adjustments in Workbrain
Coordinating with payroll and departments for end of month close
Managing new hire recruiting and onboarding
Supporting with ad hoc statistical analysis for headcount, overtime and lost time administration

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Monitor and update ATW agent exceptions, ensuring compliance with local procedures and working time directives
Administer company policies and procedures to effectively manage lost time, including conducting attendance stage meetings
Ensure station readiness for monthly payroll close
Collaborate with operational teams on Workbrain discrepancies and follow up for corrective action with Departmental Leaders Audit Department, ASM & Team Leads
Proactively create and implement corrective action plans to support payroll and attendance goals for operational teams including customized, ongoing & recurrent training for ASMs, team leaders and agents
Oversee Workbrain locally, working to support future Workbrain related initiatives, including implementing digital solutions for station processes where needed
Communicate with team members on short/long term absences, ensuring Workbrain reflects accurately and all supporting documentation are updated
Monitor, evaluate and provide concise explanations for drivers of lost time
Administer shift swap/trades for sickness, jury duty, bereavement, etc. and apply restrictions where necessary
Provide analytical reports of employee attendance trends to inform and update management for escalation when needed
Prepare communication for distribution to employees related to attendance
Perform duty of care through support for team members on gradual return to work; follow-up discussions
Any additional functions when required by station management such as analytics and special projects

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Supervisory knowledge/experience using Workbrain
Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
Above average understanding of company policies/procedures/AA team member programs
Strong ability to lead change initiatives, working closely with airport, team member and union teams
Good communication skills with proven ability to communicate effectively with all levels of the organisation
Self-motivated, customer focused, flexible, and able to adapt to a changing environment
Strong presentation, organization and planning skills
Ability to prioritize, work on multiple projects simultaneously and work under pressure with timelines
Attention to detail and high level of accuracy
Ability to deal with sensitive information and act in a professional manner at all times
High degree of personal integrity with a commitment to confidentiality
Strong team player willing to work flexibly within the team
Willing to work in a shift environment including weekends and bank holidays, when needed

Preferred Qualifications- Education & Prior Job Experience

3 years of business, operational and financial background with experience in assessing manpower needs
General knowledge of UK employment legislation

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.