ULR Claim Handler CH2
The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.
- To effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.
- To effectively and efficiently manage a caseload of litigated motor claims up to £10k..
- Identify cases for early litigation with high prospects ohttps://davies-group--frecruit.vf.force.com/img/s.giff success and low risk.
- To support delivery of consistently high levels of service and productivity
- To work closely with colleagues within the firm to deliver consistently high levels of service
- To input accurate data and ensure data maintenance
- Interact and communicate with clients
- Mentoring, training and to be the technical referral point for other team members
Working Hours
35 hours per week
Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool. This role is a hybrid role working 1 day in the office and 4 days from home.
- ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.
- •Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.
- •Experience of using Microsoft Word, Excel and email
- •Customer service experience
- •Excellent attention to detail
- •Negotiation skills
- •Communication skills
- •Organisational skills
- •Ability to mentor and support new starters.
Desirable;
- •Litigation claims handling
- •Knowledge of Loss of Use/Loss of Standing Charge desirable
- •Mentoring junior members of the team
Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)