Workplace Coordinator

ROLE: Workplace Coordinator (Maternity Cover)
HOURS: 40 hours a week
LOCATION: Leeds

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.

We're looking for a Workplace Facilities Coordinator for maternity cover to join our team and be the customer-facing representative for our services, bringing together the various facilities services to act as one convenient point of contact for building users.

Role Responsibilities

• Act as the customer-facing representative for facilities services across three Leeds sites.
• Act as a convenient single point of contact for building users.
• Ensure a tidy and clean appearance across floors, desks, collaboration spaces and breakout areas.
• Report issues to Floor Leads and the Client.
• Act as the first point of contact for FM-related issues.
• Log calls on behalf of building occupants and direct them to the correct department.
• Hold regular communication and monthly meetings with each Floor Lead to discuss issues, queries and outstanding works.
• Log and chase work orders on behalf of the client.
• Maintain a visible presence on the floor and actively inspect shared areas.
• Play an active role during Fire Emergencies in line with building procedures.

Required Qualifications

• Proven experience within a strong customer service environment.
• Experience using CAFM systems, including logging jobs, running reports and raising purchase orders.
• Computer literate and competent in Microsoft Office, including Word, Excel, PowerPoint and Outlook.
• Formal Health and Safety qualification, such as IOSH, desirable.

What's in it for you?

• High street discounts from thousands of well-known retailers, gyms and more via our MiDeals platform.
• Life cover of up to four times your salary.
• Enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (with the potential for free shares).