Account Executive

KHWS is a London-based marketing agency that combines creativity, data and behavioural science to develop marketing that resonates. We are looking for an organised, proactive and enthusiastic Account Executive to join our Client Services team.

This is a great opportunity to build your agency career while helping to keep clients, projects and internal teams running smoothly. You will work with colleagues across Client Services, creative and strategy, supporting the delivery of high-quality work for a varied client base.

The role

You will support the day-to-day coordination of client accounts and projects, helping to manage briefs, deadlines, budgets and communication. With guidance from senior colleagues, you will develop your understanding of clients’ businesses, marketing strategy and the disciplines that bring effective campaigns to life.

What you’ll do

• Support day-to-day client requests, providing clear communication and timely follow-up.
• Coordinate briefs, timelines and deliverables with internal teams, clients and suppliers.
• Organise client meetings, prepare agendas, capture actions and keep everyone informed.
• Keep projects on track, proactively identifying and escalating risks, issues or delays.
• Prepare status reports and maintain accurate, up-to-date project records.
• Support campaign research, reporting and analysis.
• Assist with estimates, purchase orders, invoicing and budget tracking.
• Check deliverables carefully for accuracy, consistency and quality.
• Manage your workload, follow agency processes and complete timesheets accurately.
• Collaborate across departments and contribute positively to client and team success.

What you’ll bring

• Strong organisational skills and the ability to manage and communicate deadlines effectively.
• Excellent attention to detail, with a careful approach to proofreading and quality checking.
• Clear, professional communication and confidence building positive working relationships.
• A proactive approach, good problem-solving skills and the confidence to ask questions or flag concerns.
• The ability to produce high-quality work when priorities are moving and deadlines are tight.
• Enthusiasm, curiosity and a genuine interest in branding, marketing and client business.
• A collaborative mindset, willingness to support others and openness to feedback.
• Working knowledge of Microsoft 365, including Outlook, Word, Excel, Teams and PowerPoint.

Agency or marketing experience would be useful, but it is not essential. We are equally interested in transferable experience that demonstrates strong coordination, communication, organisation and client service skills.

Why KHWS?

Our culture is guided by three principles: Work smart, Look out for each other and Be the best you can be. You will be supported by experienced Client Services colleagues and encouraged to build your knowledge across digital, CRM, creative campaigns, marketing strategy and client business. As your confidence grows, there will be opportunities to take on more responsibility.

Interested?

If this sounds like the right next step for you, we would love to hear from you. Please apply with your CV and tell us why you are interested in joining KHWS.

We welcome applications from people with different backgrounds and experiences. If you need any adjustments during the recruitment process, please let us know.