Account Manager - Amazon

Job Title

Amazon Account Manager

Company Overview

Groupe SEB is the world reference in Small Domestic Appliances (SDA) and professional coffee equipment, selling more than 400 million products every year and generating €8.2 billion in sales in 2025. The Group operates in over 150 countries, with a portfolio of more than 40 global brands including Tefal, Krups and Rowenta, and employs more than 30,000 people worldwide.

In the UK, we operate under the brand of Tefal, a UK brand leader in Cookware with a presence in Electrical Cooking & Food Preparation, Linen Care and Floorcare. As Tefal, we are a well-known brand with a strong product portfolio and have a partnership with world-renowned chef Jamie Oliver and other brand collaborations with the likes of Nespresso.

Our modern office, located in the scenic Ditton Park in Datchet, offers a state of the art and modern facilities. Set amidst tranquil surroundings, our workplace fosters an atmosphere that ignites creativity and encourages collaboration.

Job Overview

As an Amazon Account Manager, you will take ownership of the commercial performance of one or more product categories on Amazon, developing and implementing effective sell-in and sell-out strategies in partnership with the Amazon Lead. You will use your existing Amazon and eCommerce experience to drive sales, profitability and market share, combining strong commercial judgement with detailed analysis of product, promotional and account performance.

This is a 6-month fixed-term role, making it a great opportunity for an experienced Amazon/eCommerce professional who can quickly make an impact. We are particularly interested in candidates with previous experience in FMCG or Consumer Goods.

Key Responsibilities as the Amazon Account Manager at Groupe SEB:

• Take ownership of sell-in forecasts, sell-out performance, revenue and profitability across your assigned categories and products.
• Monitor portfolio performance, using data to identify trends, opportunities and root causes of under performance, and translate these into clear commercial actions.
• Develop and manage the annual promotional calendar, including product selection, promotional forecasting, execution and post-promotion analysis.
• Track account performance against commercial objectives, operational measures and KPIs, proactively identifying opportunities to accelerate growth or address performance gaps.
• Create, manage and optimise Amazon product listings and product detail pages to improve visibility, discoverability and conversion.
• Use keyword and search-performance analysis to strengthen organic rankings and improve product performance.
• Collaborate with Retail Media teams to support effective investment decisions and evaluate campaign performance.
• Maintain a strong understanding of competitor activity, pricing, products and wider market trends, using these insights to recommend commercial initiatives.
• Use analytics and reporting tools to evaluate product, category and campaign performance on a daily, weekly and monthly basis.
• Build effective commercial relationships with key Amazon contacts, including Vendor Consultants and Amazon Brand Specialists.
• Work cross-functionally with Key Account Management, Marketing, Supply Chain and Finance, alongside European Amazon, Retail Media and Content teams.
• Work closely with Supply Chain teams to maintain product availability, improve forecasting accuracy and minimise out-of-stock risks.

Qualifications and Skills required as the Amazon Account Manager at Groupe SEB:

• Demonstrable experience working with Amazon within an eCommerce, account management or commercial environment.
• Hands-on experience using Amazon Vendor Central, with a strong understanding of how to manage and optimise performance through the platform.
• Strong commercial understanding, with experience using sales and performance data to identify opportunities and make informed recommendations.
• Good understanding of the Amazon ecosystem, including product listings, search, keywords, promotional activity and the factors that influence product visibility and conversion.
• Experience managing or contributing to Amazon promotional activity, including forecasting, execution and performance analysis.
• Strong analytical capability, with confidence interpreting large volumes of commercial and performance data.
• Advanced or strong working knowledge of Excel, with experience using analytics and reporting tools. Experience with Qlik Cloud would be advantageous.
• Strong communication and stakeholder-management skills, with experience working cross-functionally across commercial, marketing, supply chain and finance teams.
• A proactive, commercially curious mindset with the confidence to take ownership, challenge performance and recommend action.

Overview on package – Amazon Account Manager – Groupe SEB:

• Hybrid working, 3 days in the office and 2 days from home. Tuesday and Wednesday are our core days for cross-collaboration.
• A modern office environment with the option to work in open areas.
• Fun and team building activities within the building – Pool and Table Tennis.
• On site-gym that is accessible 24/7.
• Discounted lunches (we provide a weekly allowance).
• On-site parking and a free bus service from Datchet and Slough station.
• Dental and Private Health care options.

EO Statement

Groupe SEB UK is an equal opportunities employer committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and are dedicated to eliminating discrimination and promoting equality of opportunity throughout our organisation. Join us in our mission to build a culture where everyone feels valued, respected, and empowered to succeed.