Area Matron
Area Manager / Matron
Job Summary
Join NHS Blood and Transplant as an Area Manager / Area Matron and lead blood donation services that make a direct contribution to saving and improving lives. You will provide visible, confident leadership across several blood donation teams, ensuring safe, high-quality and efficient services while delivering an excellent experience for our donors.
You will lead and develop a geographically dispersed workforce, use performance and quality information to drive improvement, and ensure services meet demanding operational and regulatory standards.
You will also play an important role in developing our people, managing resources effectively and leading change, working collaboratively across NHSBT to ensure we have a safe and sufficient supply of blood and blood components for patients who need them
Main duties of the job
You Will
- Lead and manage blood donation teams across a defined geographical area, ensuring the safe and effective delivery of whole blood and blood component collection services.
- Take accountability for donor and product safety and ensure services operate in line with relevant quality, regulatory and governance requirements.
- Lead, motivate and develop a geographically dispersed workforce, setting clear expectations and managing performance against key performance indicators and strategic targets.
- Champion an excellent donor experience, using feedback, performance information and improvement activity to strengthen donor satisfaction, loyalty and retention.
- Lead continuous improvement and change, identifying opportunities to improve quality, efficiency and operational effectiveness.
- Lead and support quality investigations, root cause analysis, inspections and corrective and preventative actions within your area.
- Use complex operational, performance and donor information to identify issues, make informed decisions and improve service delivery.
- Manage budgets, resources, premises, equipment and expenditure effectively, identifying opportunities to improve efficiency without compromising quality or safety.
- Build effective relationships across NHSBT and work collaboratively with managers, clinicians, staff and other stakeholders to deliver organisational priorities.
- Lead the recruitment, development, coaching and performance management of clinical and non-clinical colleagues, building capability and supporting succession planning.
About You
Experience and Knowledge
You Will Bring
- Substantial senior management and leadership experience within a clinical environment, including experience of leading multidisciplinary and geographically dispersed teams.
- A proven track record of improving service delivery, implementing change and managing and motivating people to deliver strategic and business objectives.
- Strong leadership, communication, influencing and negotiating skills, with the ability to build effective relationships and work collaboratively across organisational boundaries.
- Highly developed analytical, judgement and problem-solving skills, including the ability to manage risk and use complex information to inform decisions and service improvements.
- Significant experience of managing clinical services within a regulatory environment, together with experience of budgets, financial and activity information, standards of care and clinical or compliance audit.
Qualifications And Training
- Registered Nurse with current Nursing and Midwifery Council registration (Part 1 Adult/General, Level 1 or 2), or an equivalent professional qualification.
- Educated to Master's level, demonstrated through an academic qualification or supported by extensive senior management and leadership experience.
- Evidence of commitment to continued learning and applying that learning in practice.
- Knowledge and understanding of the requirements of the Blood Safety and Quality Regulations (BSQR) and Good Manufacturing Practice (GMP).
- A valid driving licence enabling you to drive in the UK
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer
- Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
- Read about our application process
- Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next steps
- This vacancy will close at 23:59pm on 1st November 2026
- The assessment process for this role will include: a single interview
- Interviews are anticipated to be held on w/c 16th November 2026 – subject to confirmation.
- For informal enquiries please contact –
- Name: Claire Luker
- Job Title: Head of Region - Regional Operations North
- Contact Details: Email – claire.luker@nhsbt.nhs.uk