Band 3 Health Adviser Support-Sexual Health

Job Summary

An exciting opportunity has arisen within the Health Advising Team to recruit to two full-time posts: one permanent position and one 12-month fixed-term position to cover maternity leave.

We are looking for a motivated and conscientious individual who can communicate effectively with patients, colleagues, and partner organisations.

You will be required to work flexibly to meet the needs of the service and work across Umbrella sites throughout Birmingham and Solihull. Applicants should be able to demonstrate a keen interest in sexual health. Previous experience in sexual health is desirable but not essential, as full training will be provided.

The post holder will support the Health Advising Team and SAFE Project in delivering a high-quality sexual health service. This will include undertaking partner notification and follow-up of sexual partners of patients diagnosed with sexually transmitted infections, helping to minimise the spread of infection within the community.

The role also involves providing a wide range of administrative and clinical support to the Health Advising Team and SAFE Project, ensuring efficient, effective, and confidential patient pathways, and contributing to the delivery of patient-centred care.

Main Duties, Tasks & Skills Required

The post holder will support the Health Adviser Team/SAFE Project to work both in a clinical setting and carry out administrative duties.

Administrative duties include

• Data entry
• Booking appointments via the computerised system and over the telephone, by letter or text.
• Manage the telephone and online helpline providing advice and information within the boundaries of the role.
• Audit outcomes of relevant policies (such as DNA and Recall) to demonstrate their success making recommendations from findings and supporting their implementation.
• Recognise when situations need to be escalated to a senior colleague eg safeguarding.
• Communicate sensitively maintaining confidentiality.
• Multitask and prioritise workload.

Clinical duties include

• Measure, monitor and record patients' vital signs reporting adverse signs/results immediately to a qualified clinician.
• Venepuncture
• Providing sexual health testing in outreach settings to the sex working client group
• Conducting follow up from partner notification conducted by Health Advisors
• To stress the importance of medical treatment and follow up partner(s) of index patients.
• Authorise negative/positive results and inform patients providing harm reduction advice and information within the boundaries of the role.
• Recall high risk patients who have failed to attend their appointments, encouraging engagement.
• Liaise with Health Advisers in other GUM settings and exchange relevant information to facilitate partner notification.

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people.

As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

Please note for a specific detailed job description for this vacancy please see attached job description.

Person specification

Qualifications

Essential

• Good General Education (e.g., GCSE English and Maths A-C or equivalent)
• Willingness to undertake further training to support role development.

Desirable

• NVQ Level 3 or equivalent experience
• Knowledge of relevant issues in GUM/HIV and Sexual Health.
• Thorough understanding of confidentiality issues in Sexual Health settings.

Experience

Essential

• Has a genuine interest in sexual health and the post of sexual health adviser support and can demonstrate this both at time of application and at interview.
• Previous administration experience.
• Experience of working with IT packages
• Ability to communicate with a wide range of health care professionals, and partner agencies on a variety of complex and sensitive issues which require persuasive and empathetic

skills.

• Has an interest in learning clinical skills to support the health advising team and can demonstrate this both at time of application and at interview.

Desirable

• Experience of working in a large Sexual Health Clinic.
• Experience of working with vulnerable client groups.
• Working in a multi-disciplinary and cross agency work environment.
• Experience of patient service user advocacy role.
• Able to demonstrate awareness of child and adult safeguarding procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For Help With Your Application, Contact

• Vicky Wharton
• victoria.wharton@uhb.nhs.uk
• 01212375737
• Pay scheme
• Agenda for Change
• Band
• Band 3
• Salary
• £25760.00 to £27476.00 Yearly
• Contract
• Permanent
• Working pattern
• Full-Time, Flexible Working
• Reference number
• 304-1104369
• Job locations
• Umbrella Sexual Health Services
• Whittall Street GUM Clinic
• Birmingham
• West Midlands
• B4 6DH
• Attachments

Job Description

Band 3 Health Adviser Support-Sexual Health.pdf – 340KB Opens in a new window