Branch Manager
The Role
We have an exciting opportunity for a Branch Manager to join our team in Wellingborough. This is our newest facility in Europe at just over a year old, our site is 180,000 sq. ft. and we currently employ 150 colleagues. Following our strategic investment into CTDI Wellingborough the branch is experiencing a period of growth with expectations that the business and headcount should double in the coming years.
The Branch Manager is responsible for all daily operations of the facility from inbound and outbound logistics to screen, test, refurbishment, and repair ensuring all policies and procedures are followed. Working with the management team they will provide leadership and guidance as well as develop, implement, and maintain processes that will maximise stewardship, safety, quality, productivity, and profitability.
Key Job Responsibilities
- Provide inspired leadership by consistently promoting a culture which encourages high-performance standards, providing a dynamic working environment where employees are challenged, encouraged, and supported.
- Be an ambassador for a safety-first culture ensuring that health & safety is effectively managed on site, striving for zero accidents through continuous coaching and safety behaviours.
- Planning, organising, directing, and running optimum day-to-day operations to exceed our customers’ expectations.
- Responsible for innovation that can lead to Increasing production, assets capacity and flexibility while minimising unnecessary costs and maintaining or improving high quality standards.
- Responsibility for operational output, product quality and on-time shipping.
- Full responsibility for KPI delivery and adherence to CTDI’s commitment of 100% KPI performance as a core objective.
- Full Profit & Loss (P&L) Responsibility including ownership and delivery of budget.
- Allocate resources effectively and fully utilise assets for optimal results.
- Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus.
- Share a trusting relationship with workgroup and recruit, manage and develop employees.
- Develop systems and processes that track and optimise productivity, standards, metrics, and performance targets to ensure effective return on assets.
- Have a positive influence and be willing to listen and learn from your team, irrespective of their role.
- To support branch employees, and key suppliers, in their fulfilment of CTDI Corporate Social Responsibility Policy and all local requirements as set by law, regulation or customer agreement.
- Accountability for the annual branch budget processes with the leadership team and creating plans to ensure budget is achieved.
Do you have the ability to think strategically, prioritise and plan effectively whilst balancing competing demands?
Do you have strong coaching and employee development skills and experience with the ability to motivate others?
If you've answered yes then this may be the role for you!
Essential skills we are also looking for
- Advanced customer interaction skills with the ability to communicate effectively.
- Exceptional verbal and written communication skills.
- Proven organisational and analytical skills.
- 8+ years of proven Operations management experience required including managing a P&L.
- Proactive problem-solving ability.
- Strong financial skills including financial planning and managing and P&L.
- Keen sense of urgency with a results driven mentality.
- High levels of integrity and dependability.
- Confidence and credibility to challenge and influence.
- Advanced organisational skills and the ability to multi-task.
Desired Experience
- Degree in Business or Supply Chain Management or a related discipline is preferred or proven experience.
- 5+ years working in a high-volume distribution, manufacturing or production, technical service (i.e., testing and repair) or forward / reverse logistics operation.
- Proficiency in MSOffice (Word, Excel, Access, and Project), report preparation, and data analysis
