Business Support Manager - INTERNAL

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

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Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

• PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD
• To provide management support to the Directorate within the Mental Health and Learning Disabilities Division. The post holder will
• be a key member of the Directorate team, working closely with the Lead Nurse, Directorate Manager, Deputy Directorate Manager,
• and Clinical Director on the business management of the service to deliver outstanding service delivery and organisational
• performance to ensure targets are met within the Directorate. This includes working with others to develop practical service planning
• delivery that supports improvements in patient experience and care.
• This post is Fixed Term/Secondment for 4 months due to the needs of the service.
• If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
• Main duties of the job
• To ensure that effective systems are implemented and maintained to collect patient and other activity and related financial data
• required by the Directorate Management Team, including activity and performance analysis to support the Directorate Service
• Reviews and Three Year Plans. This will include excercising judgement involving facts and statistical data that require the
• analysis and comparison of a range of options.

• To support the Directorate Management Team in the development of its Models of Care. This will include attendance at and

servicing of meetings, maintaining action logs, and assisting with tasks/actions as deemed appropriate.

• To manage and monitor the Directorate Service Review action plans to measure progress and ensure compliance.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Desirable

Desirable criteria

• Knowledge and / or experience in the use of Datix

Essential

Essential criteria

• Degree Level or equivalent level of experience