Clinical Support Manager

We are looking for an experienced, credible and compassionate advanced clinician to join the Cumbria & Lancashire clinical leadership team as Clinical Support Manager.

This is a key Band 8a leadership role with responsibility for the day-to-day line management, clinical supervision, welfare and development of the area’s Advanced Paramedic Practitioner cohort. Working closely with the Area Consultant Paramedic and Sector Clinical Leads, the postholder will help ensure that advanced clinical resources are safe, effective and available to meet patient need.

The role combines people leadership, operational coordination, clinical governance and quality improvement with regular clinical practice at Advanced Paramedic Practitioner level. It offers an opportunity to influence patient safety, professional development and the delivery of advanced pre-hospital care across Cumbria and Lancashire.

The Successful Candidate Will

• Provide visible, compassionate line management and clinical leadership for the Advanced Paramedic Practitioner team, including appraisal, wellbeing, performance, attendance and development.
• Deliver clinical supervision and operational contact time, supporting continuing professional development and assurance of enhanced skills and medicines governance.
• Plan and coordinate operational cover, rostering, abstractions, vehicles, equipment and consumables to support safe and effective service delivery.
• Maintain advanced clinical competence through regular clinical shifts and fulfil relevant clinical leadership functions at significant and major incidents.
• Work with Sector Clinical Leads to monitor clinical quality, audit findings, incidents, complaints, risks and performance indicators, translating learning into improvement.
• Coordinate complex case management and contribute to patient safety investigations and actions in line with the Patient Safety Incident Response Framework.
• Chair the Area Enhanced Care Forum and support learning across the area and wider regional clinical leadership network.
• Represent or deputise for the Area Consultant Paramedic when required and build effective relationships with operational teams, staff-side colleagues and external partners

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

For further details / informal visits contact: Name: Matt Dunn Job title: Area Consultant Paramedic Email address: Matt.Dunn@nwas.nhs.uk