Country Parks Officer - REQ06946

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

An exciting opportunity has arisen for an enthusiastic, well organised and customer focused individual to join our team within Greenspace & Country Parks.  Within this customer focused role you will have personal responsibility for a portfolio of our country parks and will be an integral part of the wider management team supporting all of the country parks across North Lanarkshire Council. 

Within these high profile areas you will be responsible for the day to day operational management and for the delivery of high quality services achieving a high standard of customer satisfaction. You will require passion, commitment and drive to develop and deliver front line customer services with enthusiasm and initiative to embrace evolving priorities, demands and expectations. 

Our parks deliver not only day to day services to our public but also host exciting and varied events which will require you to use your experience; working within a relevant field, working with the public, supervisory experience and your experience of supporting events, ensuring our venues are fit to showcase these public events.  To be a success in this role you will require excellent communication skills including the ability to develop and maintain positive working relationships with internal and external partners to ensure the successful delivery of our operational goals.

You will be responsible for promoting a positive culture of empowerment, ensuring continuous improvement of your own skills and knowledge and actively encourage others to participate in development activities, encouraging creativity and innovation whilst having commercial focus and entrepreneurship to deliver business solutions and facilitate the delivery of priority outcomes building on our reputation for best practice. 

To be a success in this role, your will require to be customer focused and enthusiastic with a flexible approach to work you will present yourself positively, be confident and able to stay calm under pressure. You will be an innovative problem solver with the ability to develop strong working relationships across the organisation.  You will be an effective verbal and written communicator. You will also have excellent organisational and IT skills, have the ability to analyse data and produce relevant reports and be customer centred in all aspects of service delivery as well as possessing sound knowledge of health and safety issues. 

With an HNC, SVQ3, or equivalent qualification in a relevant subject, you will have extended work experience within a relevant field. You must have experience working with the public and staff supervision.  Ideally you will also have experience working on projects and/or events and dealing with external organisations and contractors.   

You will require a flexible approach to work and must be willing to work on a rota which involved weekend working.  You must also have a current driving licence and be able to travel throughout the area of North Lanarkshire. 

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role. 

Working pattern

• Week 1 & 2:       Monday to Friday                          8.45am to 4.45pm (1 hr unpaid lunchbreak)
• Week 3:              Monday to Sunday                        7.00am to 3.00pm (1 hr unpaid lunchbreak)
• Week 4:              Wednesday to Friday                    8.45am to 4.45pm (1 hr unpaid lunchbreak) 

We have enhanced our candidate experience which will support your application and reduce the time to hire. This means when you click on apply you will be directed to a new screen that may be unfamiliar to you.

If you are a current employee of North Lanarkshire Council and wish to apply for this position, please log in to your MySelf account for instructions on how to apply.

If you require any additional support, please contact the People Help Desk on 01698 403 151 or you can email us at: ESC-RecruitmentTeam@Northlan.gov.uk

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you.  We have a great package of benefits available, from health and wellbeing to finances and family.  This includes 26 days annual leave and 6 public holidays*, and a wide range of offers available to you through our Work Well NL site. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip.  You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the position.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process.

Easy Read – My NL