Credit Controller - Sittingbourne - 12 month contract

Company Description

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description

The Credit Controller is responsible for supporting the UK credit control team, more specifically, the Southeast hub, in managing credit control, ensuring processing of relevant bank transactions, responding to and resolving client queries and the timely collection of outstanding receivables.

Key Responsibilities

Work across a high volume of client accounts to improve accuracy in the debtor’s ledger and collections.

Allocate bank receipt transactions against client invoices in our accounting systems.

Manage client queries and disputes, updating the receivables ledger for errors in allocations and maintaining appropriate notes on actions taken and conversations held.

Liaise effectively with internal and external stakeholders to investigate and resolve disputes.
Manage and process legal cases in the platform provided by our third-party supplier.
Support internal and external audit processes and ensuring adherence to financial controls.

Key Requirements

• Proven experience in credit control.
• Strong understanding of credit risk management, debtor reporting, and financial controls.
• Excellent communication skills, with the ability to engage confidently with senior stakeholders.
• Proficiency in accounting systems.
• Excel skills, including pivot tables and lookups.
• High level of accuracy, attention to detail, and analytical capability.

Additional Requirements

• Attention to detail and high levels of accuracy.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Customer service-oriented with a focus on maintaining positive customer relationships.

Benefits

Benefits

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental

*subject to exceptions and business needs