CX Strategy Director - Agency

CX Strategy Director - £85,000 - £100,000 / London / Hybrid A leading international digital agency is hiring a CX & CRM Strategy Director to shape customer experience and CRM for major brands. You'll define where client experiences need to go, then map out the changes across people, process, data and technology to get there. A senior, client-facing role with a real hand in growing the agency's CX and CRM offer. What You'll Do Act as a trusted advisor to senior clients, shaping CX and CRM vision…