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DU Head

Licensed sponsor United Kingdom Posted 1 week ago

Job Summary

Delivery Lead / Head

Job Description

  • Lead and manage large-scale delivery programs with a minimum portfolio size of €150M+ and a team size of 2000+ professionals.
  • Drive end-to-end delivery across Agile methodologies (SCRUM, Spotify, Kanban, Story Points).
  • Manage diverse delivery models including Fixed Price, Time & Material (T&M), Outcome-based, and Managed Services.
  • Ensure delivery readiness by identifying, onboarding, and mentoring talent (individuals and squads).
  • Resolve delivery impediments with a hands-on, solution-oriented approach.

Solutioning and Technology Leadership

  • Engage in customer conversations to conceptualize solutions, architectures, and delivery plans.
  • Stay abreast of digital trends such as SRE, automation testing, predictive analytics, AI, and DevOps.
  • Provide technical leadership across backend, frontend, data, and DevOps stacks.

People Management

  • Foster a servant leadership culture, ensuring team integration with both HCL and customer environments.
  • Drive career development, mentoring, and upskilling initiatives.
  • Lead integration efforts for onsite teams with parent organization through townhalls, sprint meetings, and training.
  • Collaborate with local agencies and universities for future talent acquisition and enablement.

Operational and Financial Management

  • Own and manage P&L including revenue, margin, ARC, and utilization metrics.
  • Act as the single point of contact (SPOC) for managing sales, delivery, and stakeholder relationships.
  • Manage delivery teams of 200+ FTEs across onsite and offshore locations with revenue responsibility of €15–20M.

Customer and Stakeholder Engagement

  • Lead customer and team communications, ensuring alignment with Agile governance and delivery progress.
  • Proactively manage impediments and provide actionable solutions.
  • Build strong relationships with internal and external stakeholders.

Qualifications:

Required

  • 17–25 years of experience in IT delivery leadership roles.
  • Proven track record in managing large Agile delivery programs.
  • Strong communication and stakeholder management skills.
  • Experience in managing delivery across multiple commercial models (Fixed Price, T&M, etc.).
  • Hands-on experience in solutioning across backend, frontend, data, and DevOps technologies.
  • Demonstrated ability to manage large-scale delivery units (€150M+ portfolio, 2000+ team size).
  • Experience in Agile transformation using SCRUM, Spotify, Kanban, and Story Points.
  • Strong financial acumen with P&L ownership experience.

Preferred

  • Experience in building and scaling start-up teams within enterprise environments.
  • Demonstrated ownership of outcomes and delivery in FPP mode, not just governance oversight.
  • Real strength in fulfilment, and how they build and close the pipeline of the right talent.
  • Experience in integrating distributed teams and fostering a unified organizational culture.
  • Delivery excellence initiatives they have personally driven, and what they did differently
  • The ability to manage the customer with a solution, not just a status report.
  • Strategic thinking that can visualise and drive account growth.
  • A genuine belief in training and growing engineers, and the ability to articulate how they do it.

Other Requirements

  • Strong focus on team empowerment and growth.
  • Familiarity with digital transformation trends such as SRE, automation testing, AI, and predictive analytics.
  • Having banking domain knowledge will be an added advantage
  • Experience in Agile governance and delivery measurement frameworks.
  • Willingness to take full accountability for delivery outcomes, team performance, and customer satisfaction

Key Responsibilities

Delivery Lead / Head

Job Description

  • Lead and manage large-scale delivery programs with a minimum portfolio size of €150M+ and a team size of 2000+ professionals.
  • Drive end-to-end delivery across Agile methodologies (SCRUM, Spotify, Kanban, Story Points).
  • Manage diverse delivery models including Fixed Price, Time & Material (T&M), Outcome-based, and Managed Services.
  • Ensure delivery readiness by identifying, onboarding, and mentoring talent (individuals and squads).
  • Resolve delivery impediments with a hands-on, solution-oriented approach.

Solutioning and Technology Leadership

  • Engage in customer conversations to conceptualize solutions, architectures, and delivery plans.
  • Stay abreast of digital trends such as SRE, automation testing, predictive analytics, AI, and DevOps.
  • Provide technical leadership across backend, frontend, data, and DevOps stacks.

People Management

  • Foster a servant leadership culture, ensuring team integration with both HCL and customer environments.
  • Drive career development, mentoring, and upskilling initiatives.
  • Lead integration efforts for onsite teams with parent organization through townhalls, sprint meetings, and training.
  • Collaborate with local agencies and universities for future talent acquisition and enablement.

Operational and Financial Management

  • Own and manage P&L including revenue, margin, ARC, and utilization metrics.
  • Act as the single point of contact (SPOC) for managing sales, delivery, and stakeholder relationships.
  • Manage delivery teams of 200+ FTEs across onsite and offshore locations with revenue responsibility of €15–20M.

Customer and Stakeholder Engagement

  • Lead customer and team communications, ensuring alignment with Agile governance and delivery progress.
  • Proactively manage impediments and provide actionable solutions.
  • Build strong relationships with internal and external stakeholders.

Qualifications:

Required

  • 17–25 years of experience in IT delivery leadership roles.
  • Proven track record in managing large Agile delivery programs.
  • Strong communication and stakeholder management skills.
  • Experience in managing delivery across multiple commercial models (Fixed Price, T&M, etc.).
  • Hands-on experience in solutioning across backend, frontend, data, and DevOps technologies.
  • Demonstrated ability to manage large-scale delivery units (€150M+ portfolio, 2000+ team size).
  • Experience in Agile transformation using SCRUM, Spotify, Kanban, and Story Points.
  • Strong financial acumen with P&L ownership experience.

Preferred

  • Experience in building and scaling start-up teams within enterprise environments.
  • Demonstrated ownership of outcomes and delivery in FPP mode, not just governance oversight.
  • Real strength in fulfilment, and how they build and close the pipeline of the right talent.
  • Experience in integrating distributed teams and fostering a unified organizational culture.
  • Delivery excellence initiatives they have personally driven, and what they did differently
  • The ability to manage the customer with a solution, not just a status report.
  • Strategic thinking that can visualise and drive account growth.
  • A genuine belief in training and growing engineers, and the ability to articulate how they do it.

Other Requirements

  • Strong focus on team empowerment and growth.
  • Familiarity with digital transformation trends such as SRE, automation testing, AI, and predictive analytics.
  • Having banking domain knowledge will be an added advantage
  • Experience in Agile governance and delivery measurement frameworks.
  • Willingness to take full accountability for delivery outcomes, team performance, and customer satisfaction

Skill Requirements

Other Requirements

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