Family Lead

Contract Type: Grant Funded until 31/03/2028

We are currently seeking an experienced, creative and motivated individual to join our team as the NPT Family Lead. This is an exciting new leadership role within Early Years and Partnerships, responsible for developing and promoting high-quality early intervention information, advice and guidance for children, young people and families across Neath Port Talbot.

As NPT Family Lead, you will provide operational leadership for a team delivering information, outreach and engagement activities. You will ensure families can access timely, accurate and accessible information across digital platforms, social media, websites, community events and direct engagement with families and local services. You will work alongside other early intervention services to strengthen links between families and support, promote wellbeing and improve access to early help.

Your daily routine will include

• Leading and supervising the NPT Family Team.
• Developing and implementing communications, marketing and community engagement plans to maximise reach and awareness.
• Overseeing social media, digital content, websites, newsletters, community events and other promotional activity.
• Monitoring engagement, feedback and performance information to improve the quality and impact of information provision.
• Working alongside other early intervention services to ensure information, advice and support is coordinated and accessible.

About you, do you have

• A degree or equivalent qualification in marketing, communications, public relations or a related field.
• Strong organisational and project management skills, with a creative, proactive and collaborative approach.
• Excellent written and verbal communication skills, with the ability to engage diverse audiences.
• Knowledge and understanding of early intervention, family support services and issues affecting children, young people and families.
• Experience of supervising or managing others and supporting staff development.
• Experience of managing digital platforms, social media, content creation and outreach activity.
• Proven experience of developing and implementing communication and engagement strategies.
• Experience in brand marketing, communications, public relations or community engagement.

We would welcome those with experience in the following roles: Marketing Manager, Communications Manager, Community Engagement Manager or similar leadership roles involving communications, community engagement and staff supervision.

About us

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you. For more information and to apply please visit Jobs - NPT Council

DBS requirements

• This post is subject to an enhanced DBS disclosure with both adult and child barred list checks.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all children and young people and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements

Welsh Language skills are desirable for this post.

Additional Information

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.