Finance System Assistant

Finance System Assistant

Leicester - Hybrid

Role Overview

We're looking for a Finance Systems Assistant to join our team and help support the day-to-day operation and development of our financial systems.

Working closely with our Finance and Digital teams, this role plays an important part in ensuring our systems run smoothly, providing technical support to users, resolving issues and maintaining accurate financial data.

The position also involves supporting system upgrades and improvements, carrying out testing, and helping colleagues get the most out of our systems through training and guidance.

This is a great opportunity for someone who enjoys problem-solving, has a good understanding of financial systems and processes, and is keen to develop their technical skills in a collaborative environment.

Key Responsibilities

• Support the daily operation and maintenance of our financial systems, including Access Dimensions, Focal Point, Expenses, Lightyear and our in-house applications, ensuring they remain reliable and effective.
• Provide technical support to colleagues, resolving system issues, login problems and general queries to minimise disruption to business operations.
• Manage user accounts and system permissions, ensuring colleagues have the appropriate access while maintaining security and data integrity.
• Assist with testing system upgrades, new features and changes, identifying potential issues and ensuring everything works as expected before implementation.
• Maintain accurate financial data through regular validation, cleansing and checks, helping ensure the reliability of information across our systems.
• Create and update user guides, training materials and process documentation, delivering training sessions to help colleagues use our systems confidently.
• Support financial reporting by extracting and analysing data, providing accurate information to assist business decisions.
• Manage incoming support requests through our ME ticketing system, coordinating resolutions and keeping users informed of progress.
• Monitor and maintain recharge algorithms, ensuring calculations and rules remain accurate and appropriate.

Skills & Experience

• Experience supporting financial systems or enterprise software applications, with the ability to troubleshoot issues and provide clear, practical guidance to users.
• A good understanding of data maintenance, validation and analysis, with a strong focus on accuracy and data integrity.
• Excellent communication and interpersonal skills, with the confidence to explain technical information clearly and support colleagues through training and guidance.
• Strong organisational skills and a methodical approach to problem-solving, with the ability to manage competing priorities in a busy environment.
• Good commercial awareness, with an understanding of how financial systems, processes and accurate data contribute to business performance and decision-making.
• Experience creating training materials and delivering effective training sessions to colleagues with varying levels of technical knowledge.
• Familiarity with financial software, ticketing systems or basic SQL would be advantageous, alongside an AAT qualification or relevant experience in finance, accounting or information systems.
• A proactive, collaborative approach, with a willingness to learn, develop new skills and contribute to continuous improvement.

AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work between the Leicester office and your home address on a hybrid basis, Monday to Friday, 8:30am-5:00pm.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

At Bellrock, our people make the difference.

We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.

We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.

Apply today.