General Manager General Manager "The Barn Bistro & Cocktail Lounge" Bistro & Cocktail Lounge Location: The Quays Shopping Centre Newry Reports to: Owner / Director Contract: Full-time, permanent (evenings, weekends and bank holidays required) Salary: £40,000 - £45,000 & Performance related profit share bonus (dependant on pre agreed KPI's) About the role The Barn Bistro & Cocktail Lounge in Newry is a new exciting day & night bistro and cocktail lounge combining quality food, a craft cocktail offering and a lively, welcoming atmosphere. We are looking for a hands-on General Manager to run the venue day to day, lead & guide the team and deliver a consistently excellent guest experience from the first dinner service to the last drinks of the night. Key Responsibilities Operations • Oversee all front-of-house and back-of-house operations across opening, service and close • Ensure smooth transitions between the bistro dining period and evening cocktail trade • Maintain high standards of cleanliness, presentation, ambience and service • Manage reservations, events, private hire and promotions • Act as duty manager on busy nights, including weekends and late finishes People & Team Leadership • Recruit, train, schedule and develop all staff • Build a positive, accountable team culture with clear standards and regular feedback • Manage rotas, labour costs, holidays and absence • Handle performance management, disciplinaries and grievances in line with employment law Financial Management • Deliver on sales, gross profit and labour targets • Control stock, ordering, wastage, cash handling and supplier relationships • Produce monthly reporting, budgets and forecasts for the owners • Identify opportunities to grow revenue through menu engineering, upselling and events Food & Drink Offering • Work with the kitchen and floor teams to develop menus and cocktail lists • Maintain consistent quality, portion control and pricing integrity • Champion product knowledge and drive a strong cocktail and hospitality culture Compliance, Health & Safety • Ensure full compliance with licensing law, including licensing hours and responsible service of alcohol • Maintain food safety (HACCP), allergen management and hygiene records • Oversee health and safety, fire safety, incident logging and staff training records • Manage security and door policy, and protect guest and staff welfare in a late night environment • Keep the premises ready for inspection by environmental health, licensing and other authorities Guest Experience & Marketing • Handle guest feedback and complaints promptly and professionally • Monitor online reviews and respond appropriately • Support social media, local marketing, partnerships and community engagement Candidate Profile Essential • Minimum 3 years' management experience in a hospitality environment, background in hotels is a plus • Proven record of managing teams, budgets and P&L • Strong knowledge of licensing, food safety and health and safety requirements • Confident leader who stays calm and decisive under pressure • Excellent communication and customer service skills • Flexibility to work evenings, weekends, bank holidays and late nights Desirable • Cocktail and spirits knowledge • Food hygiene qualification (Level 3 or equivalent) and health and safety qualification • Experience with EPOS, rota and stock management systems • Experience running events, live music or private functions • Previous experience opening or launching a venue What We Offer • Competitive salary and performance bonus • Opportunity to shape a new venue and its team, you will be the face of the business • Staff meals and discounts • Training and career development • Future to expand with the business as new locations open About the company At Launch Recruitment , we are dedicated hospitality recruitment specialists passionate about connecting outstanding talent with leading hotels, resorts, and restaurants . We bridge the gap between ambitious professionals and premier hospitality venues across the sector. Our purpose is simple: transforming careers and empowering businesses by placing the right people in the right roles. Whether supporting front-of-house teams, culinary talent, or senior management, we drive success through meaningful partnerships . Required Criteria • Must have relevant permission to work in the country • Must be prepared to work the required hours and times of business Desired Criteria Skills you'll need • Budget Control • Client Relationship Management
