Head of Commercial (Midlands, UK)

Head of Commercial

📍 HQ, Midlands, UK | 💰 £60,000 – £70,000 base + Car + Benefits

The business operates in training and awarding, with a strong focus on land, agriculture and the wider green economy.

We're looking for a commercially driven leader to own our sales, account management and customer service functions, turning growth priorities into clear targets and results. You'll manage and develop a team focused on customer retention, growth and satisfaction, using data to drive business development initiatives. This is a consultative, strategic selling role centred on overseeing and improving income targets.

What You'll Be Doing

• Owning income forecasting, budgeting and reporting to support confident business planning
• Building an account management model that drives retention and growth across existing customers
• Identifying new business opportunities and expanding into emerging markets
• Shaping product positioning, pricing and go-to-market plans around customer need
• Leading the sales function — setting priorities, coaching the team and managing performance

What We're Looking For

• Senior-level experience leading commercial, customer or growth functions, with a track record of improving income, contribution or margin
• Experience managing and developing a team focused on customer retention, growth and satisfaction
• Strong data skills, with the ability to turn insight into business development action
• A background in consultative, strategic sales — from consulting, training/learning, or a membership or professional body
• Experience overseeing growth and retention across diversified income streams
• Excellent communication and stakeholder management skills
• A management or leadership qualification, or equivalent experience

Ready to apply? We'd love to hear from you.