Head of Operations

Head of Operations

Banham Poultry (2018) Limited

Attleborough, England, United Kingdom (On-site)

Location: Attleborough, Norfolk

Department: Operations

Job Type: Full-time

Lead Our Operations. Inspire Our People. Drive Performance.

At Banham Poultry, we're looking for an experienced Head of Operations to lead our site operations, develop high-performing teams and drive operational excellence across the business.

This is a key leadership role for someone who understands the challenges of a fast-paced manufacturing environment and knows how to turn business objectives into results. You'll take ownership of operational performance, ensuring production targets are achieved while maintaining the highest standards of Health & Safety, Food Safety, Quality and customer service.

We're looking for a proactive, hands-on leader who can motivate people, challenge existing processes and build a culture of accountability, teamwork and continuous improvement.

If you're passionate about operational excellence and developing people, we'd love to hear from you.

What You'll Be Doing

As our Head of Operations, you'll lead operational teams to deliver production plans, improve efficiency and achieve business objectives while ensuring safe, compliant and cost-effective operations.

Your responsibilities will include

• Leading, motivating and developing operational management teams to deliver strong business performance.
• Ensuring production plans are achieved in line with customer requirements, product specifications and quality standards.
• Driving improvements in productivity, yield, labour utilisation, waste reduction and cost per bird.
• Promoting a strong Health & Safety culture and ensuring compliance with food safety, environmental and quality requirements.
• Monitoring operational KPIs, analysing performance data and implementing effective improvement plans.
• Managing operational costs, budgets and resource planning to achieve agreed targets.
• Leading continuous improvement initiatives to improve efficiency, plant standards and overall performance.
• Developing leadership capability, supporting succession planning and building a strong talent pipeline.
• Working collaboratively with Technical, Engineering, Planning, Despatch and other departments to achieve site objectives.
• Maintaining high standards of GMP, 5S and operational discipline across the site.
• Ensuring effective performance management, training and colleague development.
• Preparing for and supporting customer visits, ensuring the site consistently meets customer expectations.
• Leading and coordinating BRCGS and SEDEX audits, ensuring compliance with relevant standards, addressing findings and driving continuous improvement.
• Reporting operational performance and progress against business objectives to senior leadership.

Who We're Looking For

We're looking for a confident and commercially minded operations leader who can balance people, performance and customer requirements.

You'll be comfortable making decisions, managing competing priorities and holding teams accountable while building positive working relationships across the business.

You'll ideally have

• Proven experience leading operations and management teams within manufacturing, FMCG or a similar fast-paced environment.
• A strong track record of improving productivity, efficiency, quality and operational performance.
• Experience managing budgets, labour costs, resources and operational KPIs.
• Excellent leadership, communication and people development skills.
• Strong analytical and problem-solving abilities, using data to identify opportunities for improvement.
• A good understanding of Health & Safety, Food Safety, Quality and environmental standards.
• Experience implementing continuous improvement initiatives and improving operational processes.
• Experience preparing for customer visits and managing external audits, including BRCGS and SEDEX.
• The ability to manage change, drive accountability and build a positive performance culture.
• Strong organisational skills and the ability to align team activities with wider business objectives.

Experience within the poultry or meat processing industry would be an advantage, as would knowledge of BRCGS standards, SEDEX requirements, Lean methodologies and continuous improvement tools.

Why Join Banham Poultry?

At Banham Poultry, our people are at the heart of everything we do. We're committed to developing our teams, improving our operations and delivering the quality our customers expect.

You'll have the opportunity to make a real impact on site performance, develop future leaders and help shape the continued success of our business.

If you're ready to lead from the front, drive operational excellence and inspire teams to achieve their best, we'd love to hear from you.

Apply today and become part of the Banham Poultry team.