Head of Operations - Specialist Customer Support Services
Licensed sponsor Northampton Part-time Customer Services Posted 1 week ago
Description We are looking for an experienced and inspiring Head of Operations to lead our Specialist Customer Support Services (SCS) function. This is a significant leadership role, accountable for delivering excellent service, strong operational performance and good customer outcomes for members who require specialist support. This role reports into the Director of Support. Leading a large, multi-site operation across both Virgin Money and Nationwide, you'll set the strategic direction for th…
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