Healthcare Assistant - Acute Medicine
Greater London, England, United Kingdom Full-time Posted 1 week ago
Job overviewWe have full and part time positions available at The Princess Royal Hospital. We are looking for caring, compassionate individuals who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment.We will complete a comprehensive induction programme that will fully prepare you for the role and you will be working in a stimulating and supportive clinical environment with many opportunities for learning and development.Main duties of the jobAn exciting opportunity has arisen for Healthcare Assistants to join the team in Acute Medicine at The Princess Royal Hospital.The Acute floor consists of a Acute Medical Unit (AMU), Acute Assessment Unit (AAU) and Same Day Emergency Care (SDEC) which is a seated area for patients who are referred requiring a medical assessment but may go home the same day. AMU/AAU and SDEC is a fast-paced environment, in which patients are assessed and treated for a variety of medical conditions before being sent home or on to a specialist ward.If you think you can help us achieve our goal of being the safest and kindest ward at The Princess Royal Hospital NHS Trust, we would like to hear from you.*Please note if you don't hold the relevant qualifications as detailed in the person specification, there will be a requirement to sit our simple in house Numeracy and Literacy assessments*Working for your organisationOur Poppy’s Promise CommitmentWe believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.Hospital Transformation Programme (HTP)Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.View full details of HTP