Healthset Analyst – My Chart (Patient Portal)

Recruitment is now underway for Analyst roles within Healthset, our joint programme to deliver a single shared electronic health record (EHR) across Dorset and Somerset, powered by Epic. This once in a generation programme will transform how care is delivered and information is recorded, shared and accessed, enabling colleagues to spend less time working around systems and more time caring.

The contract with Epic was signed in March, and we are expecting the new EHR to go live in April 2028. Successful delivery must be genuinely clinically and operationally led, supported by the expertise of our digital teams.

At its peak, the Healthset team will include over 300 people and is a ten-year programme. Roles required only during the initial two-year implementation phase will be filled through secondments, fixed-term contracts or external contractors. All other roles will be permanent posts. We are committed to equitable access and will consider part-time working and reasonable adjustments where required.

HealthSet Analysts play an integral role in ensuring the Epic EHR is configured to support clinical transformation. Analysts work closely with clinical, operational and administrative colleagues across the four NHS Foundation Trusts, analysing existing workflows and identifying opportunities to align and improve processes, ensuring Epic is implemented to deliver care in a clinically and financially sustainable way.

You will be a Good Fit If You

• Have strong knowledge and credibility in your area
• Are interested in change and service improvement
• Enjoy working collaboratively across teams and organisations
• Want to help shape how care is delivered in the future

This is an opportunity to contribute to a major change programme and develop personally and professionally.

If you are interested in this role please submit your application via Trac soon. Please apply for advertised Analyst vacancies based on your skills and experience.

As a Healthset Analyst You Will

• Configure the patient portal within the Epic EHR system, liaising with clinical/operational/digital teams for assigned application
• Has worked in a patient facing or patient experience role in a clinical or operational setting at an equivalent level in previous roles implementing or supporting the implementation of clinical systems
• Optimise the patient portal ensuring the portal is intuitive and accessible delivering value for patients and staff
• Becomes Epic Certified, building knowledge and experience developing towards a Band 7 Senior Analyst

This post is being advertised at Band 6; however, candidates who do not fully meet the criteria for appointment at Band 6 but demonstrate the potential to develop into the role may be considered for appointment at Band 5

Healthset is a joint programme across four trusts in Dorset and Somerset to deliver a shared electronic health record (EHR) for acute, community and mental health services, working with our system provider, Epic. This once-in-a-generation programme will transform how information is recorded, shared and accessed, enabling colleagues to spend less time working around systems and more time caring.

Our teams deliver safe, compassionate care every day, but we still rely on multiple systems, separate records and paper processes. This can mean patients repeating their story and colleagues spending valuable time duplicating work or managing gaps in information. For our digital teams, this means managing multiple legacy systems and data sources to support users to deliver services.

Healthset is our shared response. By introducing one EHR across our organisations, we will support more joined‑up working, safer decision-making and better use of information, freeing up more time for care.

This ambitious programme will fundamentally change how health and care is delivered across Dorset and Somerset in a way that is clinically and financially sustainable. We will be guided by doing the right thing for our patients, carers, people and communities, while creating a working environment that better supports our colleagues.

For further details / informal visits contact: Name: Kenny Starkey Job title: Project Manager - Resourcing Email address: kennystarkey@nhs.net