ICT Supplier Manager
The ICT Supplier Manager role is the single point of contact between ICT and its suppliers. It exists to ensure suppliers perform to a high standard, not simply to verify that contractual obligations have been met. This role does not treat contractual compliance as proof of good performance. SLAs are necessary but easily managed to suit a narrative. The role holder looks beyond the numbers and holds suppliers to account for the quality of their delivery, the consistency of their follow-up, and …
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