Inside Sales Executive
Who we are
Have you worked out the logistics of your career yet? You will at Rhenus!
The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.
Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a collaborative environment that inspires growth and excellence. At our company, these core values aren't just words on paper - they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.
Job Description
- Make outbound calls to prospective customers using the data and leads provided.
- Speak with businesses to understand their freight and logistics requirements.
- Identify potential sales opportunities and gather key customer information
- Arrange meetings for Business Development Managers with suitable prospects.
- Brief Business Development Managers ahead of meetings, ensuring they have the information they need about the customer and opportunity.
- Follow up on leads from marketing campaigns and other internal sources.
- Manage and grow your own set of customer accounts, providing and following up and quotations.
- Work with colleagues across the business to provide customers with the right solutions and pricing.
- Keep customer records and sales opportunities up to date in our CRM, regularly reviewing your pipeline and identifying opportunities that may be suitable for handover to a Business Development Manager.
- Work towards agreed activity, meeting and sales targets.
- Take part in team meetings, training sessions and one-to-one reviews to support your development.
- Learn about Rhenus services, the logistics industry and the sales process to build your knowledge and confidence.
- Work towards agreed activity and sales targets, with performance measured through call activity, meetings booked, opportunities created and gross profit generated.
Candidate's Profile
- Confident communicator with the ability to build rapport and engage with customers over the phone.
- Positive, motivated and willing to learn.
- Good listening and questioning skills, with the ability to understand customer requirements.
- Well organised, with good attention to detail and the ability to manage multiple tasks.
- Comfortable working towards targets and delivering results.
- Strong customer focus and a professional approach.
- Able to work independently and as part of a team.
- Good IT skills and the ability to learn new systems quickly.
- Desirable· Experience in freight forwarding, logistics, shipping or another business-to-business (B2B) sales or customer-facing role.
- Basic understanding of air and ocean freight, including FCL, LCL and Incoterms.
- Experience using Microsoft Dynamics or a similar CRM system.
- GCSE (or equivalent) in English and Mathematics (Grade 4/C or above).·
- Good standard of written and verbal communication.
- Competent user of Microsoft Office applications, including Outlook, Word and Excel
Job Offer
- A young and dynamic work environment.
- The possibility to participate in complex and stimulating projects within an exciting corporate context.
- E-Learning and career growth opportunities.
- Flexible working hours.
- Remote work opportunity.
- Permanent contracts only.
