Investment Assistant - Jersey

Brief Role Objective

Your primary role is to provide general and administrative support to Investment Managers to ensure that the client receives first class service and the functions which you undertake as an administrator are coordinated and delivered in a timely and accurate fashion.

It will also include ongoing administrative to support to your line manager as well as internal relationships,

The role will include some direct contact with private clients and intermediaries on some of your key responsibilities. You will also be required to understand the client structures and types of account to review client account opening documents to ensure conformity with Know-Your-Client and Anti-Money-Laundering standards

Key Responsibilities

·      Collate new account documentation ensure to that they are fully and accurately completed and that all necessary documentation is provided by liaising with Client onboarding & the Investment Manager.

·      Assist the Investment Manager in Preparing Investment Policy Statements ensuring that information around client’s objectives, risk profile and financial situation is accurately recorded and that any discrepancies are investigated and resolved.

·      Assist the Head of Front office business and support and liaise with the Investment Manager in the Distribution of account opening packs to clients, intermediaries, including fiduciaries and financial advisers.

·      Communicate to all new clients, intermediaries, including fiduciaries and financial advisers, the opening of the account, IPS, payment and transfer details

·      Monitor the progress and timeliness of account opening and cash/asset transfers, reconciling to meet our client service standards and keep all relevant internal and external parties informed. Ensure all internal administrative checklists are completed.

·      Liaising with private clients, intermediaries including fiduciaries and financial advisers to support them in resolving general ad-hoc administration queries, Figaro reporting which includes valuations, statements and tax requests.

·      Provide regular monthly and quarterly information to clients ensuring that documents and reports are accurate, consistent, and dispatched to a timetable

·      Liaise with the Investment Manager and the Head of Front office business and support in the distribution of assets in respect of account closures. Contacting third party providers and operations London to facilitate the transfer. Send out relevant closing documentation.

·      Create Payments through internal systems, and the creation of standing orders, checking details and ensuring funds available.

·      Oversee any changes to Investment circumstances or static data, liaising with Client onboarding and maintenance to make changes in Figaro back office with guidance from your line manager.

·      Monitoring of cash balances on overdrawn and closed accounts

·      Assist with the checking of client on boarding & Static data maintenance

·      Assist in the completion of Periodic reviews

·      Scanning and filing of documentation. Recording all legal signed documents in Agiloft

·      Ad hoc tasks as directed by your Line manager

·      Cover administration assistant roles in their absence or when required under the guidance of your line manager

·      Cover Client onboarding & maintenance assistant roles in their absence or when required under the guidance of your line manager

Cover for the Office Manager in their absence, which consists of the front of house and office facilities. Answering reception phone, opening the incoming mail and sending outgoing mail. Banking cheques. Meet and greet clients.

Key Skills and Competency Requirements:

Technical Requirements

• ·      Previous experience in Front Office environment, ideally within Investment Management, with a good understanding of Back Office functions
• ·      General Knowledge of Investments & Securities
• ·      Understanding of Anti Money laundering and Client due diligence
• ·      Sound technical knowledge of current legislative, industry and products relevant to industry

Other skills, competencies and attributes

• Outgoing and positive attitude to deliver on all responsibilities
• Undertakes other tasks or specific project work as and when requested
• Makes effective use of time and deals with all matters promptly, professionally and effectively without being reminded
• Willingness and desire to 'go that extra mile' for clients and the wider business
• Takes initiative for their own work, but also works well as part of a team.
• Acts at all times in a professional manner.
• Deals with all matters promptly, professionally and accurately without being reminded.
• Readily assists the team in all administrative matters
• Responsible for filing and archiving all correspondence

IT

·      Thorough understanding of Internal & External Systems

Proficient levels of Microsoft Office skills especially Excel, Word & PowerPoint