Junior Content & Design Operations Coordinator

Licensed sponsor London Full-time Posted 2 hours ago

This role is offered on a UK employment contract. Candidates must be based in the UK as we are unable to support remote working from outside the country due to local employment and tax legislation.

Deltatre's Content Operations function runs the live and on-demand (VOD) content operations behind sports and entertainment platforms used by millions of people worldwide. Working in a 24/7 environment, the team handles the full content lifecycle – ingestion, enrichment, scheduling, publishing, and monitoring – and works closely with content owners, broadcasters, and federations.

As Junior Content & Design Operations Coordinator, you will join the team at the start of your career and take on day-to-day content operations work, with a particular focus on the visual side of our platforms: the hero images, thumbnails, and promotional graphics that shape how viewers find and experience content. You'll report to the Content Operations Lead, learn the full content lifecycle from the people who run it, and take on more responsibility as your experience grows. This is a full-time role within a 24/7 operational team.

Responsibilities

Visual assets and content presentation

Produce visual assets (hero images, thumbnails, promotional graphics) that follow platform guidelines and client brand requirements
Adapt assets across formats, aspect ratios, and devices, and check they display correctly on the front end
Help maintain asset templates and libraries so the team can work faster and more consistently
Contribute visual elements to the branded proof-of-concept environments the team builds for client conversations

Metadata, editorial, and publishing

Prepare and enter metadata (titles, descriptions, tags, geo-restrictions) to the team's quality standards
Support publishing workflows, including playlist creation and ordering, with guidance from senior team members
Draft supporting editorial copy such as match descriptions and highlight summaries, keeping it clear, consistent, and neutral

VOD operations

Support VOD processing across ingestion, metadata enrichment, and publishing

Quality checks and documentation

Run regular audit checks on playback, metadata accuracy, and front-end presentation
Record content, issues, and fixes in the team's documentation so others can pick up where you left off
Suggest improvements to tools, templates, and workflows when you notice the same issue coming up repeatedly

Requirements

This is an entry-level role, so we don't expect previous experience in content operations – the workflows and systems you'll learn here. What we do need to see is design work you've produced and can talk through: the brief, the choices you made, and what you'd do differently now.

Required

A degree (completed, or due to be completed before your start date) in graphic design, visual communication, digital media, or a related field, or equivalent practical design experience
A portfolio or examples of design work you have produced – university projects, internships, freelance, and personal work all count
Working proficiency with Adobe Photoshop or comparable design tools (for example Illustrator, Figma, or Affinity)
Understanding of how visual assets need to adapt to different formats, screen sizes, and brand guidelines
Accuracy in repetitive, high-volume work such as metadata entry and bulk image creation – you check your own output before handing it on
Ability to deliver to fixed deadlines, including time-critical work around live events
Basic proficiency with Microsoft Excel (sorting, filtering, simple formulas)
Clear written communication, including short status updates and issue reports
Fluent written and spoken English (the working language across the group)
Availability to work shifts within a 24/7 operational rhythm, including evenings and weekends as needed

Valued

Internship, placement, or part-time experience in media, publishing, digital content, or broadcast
Experience with a content management system (CMS)
Basic motion graphics or video editing skills (for example After Effects or Premiere Pro)
Familiarity with UX principles or how content is presented on web, mobile, and TV apps
Knowledge of sport and entertainment content, useful for editorial judgement

Who Thrives Here

Content operations at Deltatre sits at the intersection of live event tempo, system complexity, and editorial judgement. In this role, the visible output is content and assets published on time and looking right on every device; the less visible part is the routine checking, documenting, and flagging that keeps the operation reliable. You'll learn most of the technical workflow on the job, from people who run it every day.

People who do well here ask questions early rather than guessing, report a problem as soon as they see it, and treat feedback on their work as part of the process. They're as comfortable producing fast, consistent assets to a guideline as they are working on more creative pieces, and they notice when a workflow could be simpler. Steady, reliable work counts for more here than one-off heroics.

Process and what to expect

When you apply, include a link to your portfolio or examples of your design work in your CV or the application form. We'll talk through that work with you during the interviews, so choose pieces you're happy to discuss in detail.

Introductory conversation – get to know each other and answer your questions about Deltatre.
1-hour Technical round of Interview – deep dive on your portfolio and past work: how you approached the brief, the decisions you made, and the tools you used.
1-hour Competency Based Interview – situational questions on real-life work scenarios.

If any of these formats would be difficult for you, tell us – we adjust regularly and can usually accommodate.

Accessibility and accommodation questions are welcome at any stage. Tell us what would work for you.