Lead Business Analyst

Job Description

As an Engagement Product Business Analyst specializing in Product & Business Analysis, with expertise in Legal and other regulated domains, Finance & Banking and Business and IT Operations processes, Gen AI, Artificial Intelligence/Machine Learning skills, you will play a pivotal role in client interactions and project delivery. With over 11+ years of experience, your responsibilities will include gathering client requirements, analysing business processes, and leveraging your expertise to integrate cutting-edge AI/ML technologies to deliver high impact solutions.

Qualifications

• Good knowledge on Legal, knowledge of Finance and Accounting or Banking/Insurance domains. Familiarity with supply chain and customer and IT operational business knowledge.
• Extensive experience in end-to-end process automation in any one area of ITOPs, P2P, O2C, R2R, Finance, Banking, or Supply Chain.
• Comprehensive understanding of client applications including ERP and Production Ops workflows.
• A Bachelors/ Masters degree in Business Administration, Finance, Accounting, Computer Science, or a related field is usually required. Advanced degrees such as an MBA or relevant certifications in business analysis or project management can be advantageous.

Roles and Responsibilities

1.    Client Engagement

• Collaborate closely with clients to understand their business objectives, challenges, and requirements.
•  Establish and maintain strong relationships with key stakeholders throughout the engagement lifecycle.

2.    Requirements Analysis

•  Gather and analyze client requirements related to different business processes, Gen AI, and AI/ML integration.
• Translate client needs into actionable insights, ensuring alignment with industry best practices.

3.    Gen AI and AI/ML Integration

• Contribute expertise in integrating Agentic AI, Generative AI and advanced AI/ML technologies to enhance product features.
• Create solution proposal with As - Is, To – be process details along with complete requirements gathered from client in more effective way.
•  Collaborate with development teams to ensure seamless integration of Agentic AI/ML solutions based on client requirements.

4.    User Story Development

•  Develop detailed user stories with acceptance criteria, focusing on client-specific requirements and expectations.
• Prioritize user stories based on business value, client impact, and technical feasibility.

5.    Project Delivery

• Play a key role in project planning and delivery, ensuring alignment with client expectations and project timelines.
• Work closely with cross-functional teams to ensure successful implementation.

Your security clearance

• To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard
• checks.
• There are no nationality or residency restrictions, although if you have resided outside of the UK within the last
• 3 years, further checks may be required.
• There are other criteria and check required for BPSS, and throughout the recruitment process, you will be
• asked questions about your security clearance eligibility such as, but not limited to, country of residence and
• nationality

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability

Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all

candidates who

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make it real – what does it mean for you?

• You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally
• important to us as an organisation. We see a healthy and happy workforce a critical component for us to
• achieve our organisational ambitions.
• To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and
• we have invested in wellbeing apps such as Thrive and Peppy.
• You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12
• consecutive years. We live our values by making ethical business choices every day. Working ethically is at the
• centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
• Capgemini. Make it real

Why you should consider Capgemini

• Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you
• join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs
• and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together,
• we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the
• experiences and connections you need to shape your future. By learning from each other every day, sharing
• knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to
• help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but
• making the world a better place rarely is.

About Capgemini

• Capgemini is an AI-powered global business and technology transformation partner, delivering tangible
• business value. We imagine the future of organisations and make it real with AI, technology and people. With
• our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in
• more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and
• strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and
• business operations. The Group reported 2024 global revenues of €22.1 billion.
• Make it real | www.capgemini.com