Maintenance Supervisor

Main Purpose of Job

To provide support to the Site Operations Manager to ensure safe, cost effective maintenance planning and execution of maintenance to JHL assets and equipment. Schedule and Plan  maintenance activities, Management of internal work request system, Generate and issue facilities maintenance plan. Manage teams of skilled and unskilled maintenace operators to deliver all aspects of the maintenance of  our  facilities. To carry out and oversee all works as required by the schedule of work by internal staff or external contractors. To manage performance of the site teams.

Key Accountabilities

1. Work within the Facilities Team to deliver all elements within the facilities maintenace plan.
2. Deliver on the schedule to ensure maintenance is executed to the highest of standards and delivers asset reliability.
3. Be accountable for managing all works safely and to procedure, ensuing that any work permits are in place. Ensure that the team are well briefed on all safety requirements and make sure that all work is carried out safely.
4. Co-ordinates maintenance activities and produces agreed plans to procedures in place.
5. Spends time to ensure facilities work is planned and delivered within cost and is value for money maintenance.
6. Deliver agreed Facilities KPI’s.
7. Ensure all assets are maintained to minimum legal and statutory standards and meet insurance requirements, e.g. (lifting equipment, pressure systems and LEV).
8. Be accountable to the site operations manager to deliver day to day facilities activates across the site.
9. Support the delivery and cascade of site objectives to technical  team.
10. Participate in training and development of self and facilities team.
11. Build and maintain effective relationships with all internal and external site contacts.
12. Support Continuous Improvement plan / activities.
13. Supervise and performance manage technical teams and manage all aspects of performance
14. Be mobile and spend time on all sites in the cluster

Key Contacts

Typical Reason for Contact – Type of Contact – Job Title of Contact – Frequency

Monthly update meetings reporting on progress of maintenance plan and reactive faults – telephone / face to face / e-mail / meetings – Site Operations Manager – Daily / weekly / monthly

Hand over monthly work to be completed, dealing with reactive works – telephone / face to face / e-mail / meetings – Site Operations Manager FM Maintenance team Contractors – Daily

Escalate safety calls – telephone / face to face / e-mail / meetings – All – Daily

Develop maintenance plans – telephone / face to face / e-mail / meetings – All above – Daily / weekly / monthly

Budget preparation for planned maintenance – telephone / face to face / e-mail / meetings – Site Operations Manager – Monthly

Stakeholder engagement – Face to face – Stakeholders – weekly

Contract day rates and review of performance – telephone / face to face / e-mail / meetings – External contractors – Weekly

Knowledge, Skills and Experience

This section is to define/qualify the expertise/capability which is ESSENTIAL to meet job demands.

Business Knowledge

• Skilled with City and Guilds or equivalent in electrical , mechanical of similar.
• Engineering HNC preferred
• Facilities management experience
• Experience of CMMS in particular maximo and Help Desk Experience

Essential Functional/ Technical Skills

• Team co-ordination skills
• Effective communicator
• Organised approach
• Flexible / reliable / conscientious
• Supervision and performance management
• Trade background

Personal Attributes/ Competencies

• Good interpersonal and communication skills
• Results oriented – gets things done
• Takes accountability
• Pragmatic – can do attitude
• Analytical – can interpret and use numbers
• People management skills – able to work with and through people to make the most of their skills.
• Accurate and honest
• Desire to learn
• Tenacious
• Responds positively to feedback.
• Acts as an ambassador for department and business.
• Build relationships with key stakeholders

Key Projects/ Activities Managed

• Ensure statutory and legal compliance
• Define the maintenance plan for site and ensure it is delivered

Decision Making Authority

• Award of works to contractors typically up to 10k
• Prioritise work coming in FM team ensuring safety and statutory compliance are first
• Deciding KPIs to measure performance of help desk
• Setting up maintenance and support contracts up to 50K