Manager – Organisation & Performance (O&P) (M,F,D) - London (Hybrid)

L.E.K. Consulting is a premier global strategy consulting firm that partners with clients to solve their most critical business challenges and deliver high-impact outcomes. We bring deep industry expertise and rigorous, evidence-based insight to global corporations, growth companies and private equity investors, helping them turn strategy into action.

How do we deliver impact? It’s the people. We hire exceptional individuals and invest in their growth through hands-on client work, close collaboration and a culture of ownership, inclusion and continuous learning. Across every level, curiosity unites us and challenge excites us. Founded more than 40 years ago, L.E.K. employs more than 2,200 professionals worldwide and is consistently recognized as one of the industry's best firms to work for. For more information, visit lek.com.

The Team

Our Organisation & Performance (O&P) practice helps clients translate strategic ambition into tangible business results. We work with organisations to improve operational performance, strengthen organisational effectiveness and deliver sustainable value creation.

Combining Rigorous Analysis With Practical Implementation Expertise, We Support Clients In Addressing Complex Organisational And Operational Challenges Across Four Core Areas

• Organisation Design and Effectiveness: Helping clients design effective organisational structures, operating models and ways of working that support strategic objectives.
• Performance Improvement: Identifying and delivering opportunities to improve operational and commercial performance, efficiency and profitability.
• Post-Merger Integration: Supporting clients through integration planning and execution to capture synergies, manage organisational change and realise transaction value.
• Operational Due Diligence: Assessing operational capabilities, risks and value creation opportunities to inform investment decisions and post-transaction priorities.

Working closely with colleagues across L.E.K.'s wider strategy consulting practices, the O&P team brings together strategic thinking, analytical rigour and a practical focus on delivering measurable outcomes for clients.

The Role

Managers in our London-based O&P practice lead L.E.K. case teams and play a central role in delivering client engagements, developing people and supporting the growth of the practice.

Working closely with Partners and clients, Managers help define key organisational and operational challenges, shape project objectives and analytical approaches, and translate research and analysis into clear, actionable recommendations. They act as the key link between the client, senior team members and the case team, ensuring that projects are effectively managed, teams are well led and work is delivered to a consistently high standard.

The role combines strategic problem-solving with hands-on delivery, supporting clients across organisation design, performance improvement, post-merger integration and operational due diligence.

Key Responsibilities

• Lead the day-to-day delivery of Organisation & Performance engagements, typically managing teams of Consultants and Associates across multiple workstreams.
• Work with Partners and clients to define project objectives, scope, priorities and analytical frameworks, addressing key strategic, operational and organisational challenges.
• Structure project workplans, allocate responsibilities and organise teams around clear hypotheses, analytical approaches and modules of work.
• Design and oversee the execution of appropriate methodologies and frameworks, including organisational assessments, performance improvement initiatives and programme management tools.
• Oversee research and analysis, provide quality control and ensure that findings are robust, relevant and commercially focused.
• Synthesise complex analysis into clear insights, implications and actionable recommendations that support improved business performance and value creation.
• Build strong client relationships and act as a key day-to-day point of contact throughout the engagement.
• Lead client discussions, workshops and presentations, communicating findings and recommendations to senior stakeholders with confidence and clarity.
• Work closely with client teams to develop practical solutions, support implementation planning and address organisational and operational challenges.
• Coach, mentor and develop Consultants and Associates across analytical, project management, client relationship and interpersonal skills.
• Manage team performance, priorities and workloads, identifying and addressing delivery risks or issues as they arise.
• Support business development and demand generation, including proposals, pitch presentations and discussions with clients on emerging organisational and performance-related needs.
• Contribute to the wider development and growth of the Organisation & Performance practice through capability building, recruitment, training, knowledge management and other internal initiatives.
• Escalate significant changes in project scope, commercial matters, client issues or material delivery risks to the appropriate Partner.

The Ideal Candidate

• We are looking for someone who:
• Has strong experience in strategy, operations or management consulting, with a track record of leading complex client engagements and project teams.
• Brings experience in one or more core Organisation & Performance capabilities, including organisation design, commercial excellence, post-merger integration, performance improvement, operational due diligence or programme and change management.
• Demonstrates excellent structured problem-solving and analytical skills across both quantitative and qualitative work.
• Can quickly understand complex strategic, operational and organisational issues and translate them into clear project objectives and analytical approaches.
• Has strong project management skills, including work planning, prioritisation, quality control and delivery against tight timelines.
• Is confident leading and developing high-performing teams, providing clear direction, coaching and constructive feedback.
• Can synthesise complex analysis into clear, practical and commercially relevant recommendations that drive measurable business outcomes.
• Builds strong relationships with clients and is comfortable engaging with senior stakeholders on complex organisational and operational challenges.
• Has strong written and verbal communication skills, including the ability to lead meetings, workshops and presentations.
• Demonstrates sound commercial judgement, client empathy and strong decision-making.
• Has experience contributing to business development, proposals and pitch activity.
• Understands how organisations operate and how improvements to organisational effectiveness, operational performance and change delivery can create sustainable value.
• Is collaborative, intellectually curious and committed to high-quality, fact-based work.
• Demonstrates professionalism, integrity and strong judgement in all client and team interactions.
• Has degree-level education, with a strong academic track record.