Operations Manager - Community Dental Service

Job overview

As an award-winning dental service with an outstanding reputation for excellence, we are looking to expand our team with a talented and motivated Operations Manager who shares our commitment to providing the highest standard of care.

The successful candidate will provide strong operational leadership within the Community Dental Service and will be a key member of an established and supportive management team. They will lead the day-to-day operational delivery of services across multiple sites, ensuring high standards of quality, safety, patient experience and performance are consistently achieved.

Working closely with clinical and corporate colleagues, the post holder will be responsible for driving service improvement, supporting workforce planning and development, managing resources effectively, and ensuring services are responsive to changing patient and organisational needs.

The role will require the ability to build positive relationships with a wide range of stakeholders, lead and motivate  teams, and provide visible leadership that supports a culture of continuous improvement, innovation and excellence. Key responsibilities include service development, project management, the implementation of patient pathways, performance management, and the delivery of strategic and operational objectives.

The post holder will have excellent leadership and communication skills, with the ability to support and motivate the dental team through periods of change. They will be responsible for ensuring key performance indicators are met, reviewing capacity and demand, and maintaining safe, responsive service provision. The successful candidate will also demonstrate a strong commitment to the Trust’s values, leading by example and fostering a culture of compassion, respect, inclusion and continuous improvement in all aspects of service delivery and team development.

Some travel across the district is required to successfully undertake the duties outlined in the job description. Applicants must therefore be able to travel as needed to meet the demands of the role.

Main duties of the job

• To support the Community Lead in the management, delivery, and development of all aspects of care in the assigned portfolios.
• To assist the portfolio Community Lead to ensure the safe delivery of care through the development of community pathways, support, and interventions within the assigned portfolio
• To be responsible for the operational management, and delivery of community services within the assigned portfolio, ensuring the provision of high quality, safe and responsive services within the available resources.
• To manage and support the development of patient-centred clinical practice and best standards of clinical care liaising with colleagues and external agencies as appropriate.
• To manage and support community staff in relation to performance, recruitment, appraisals, and continual professional development.
• To support the development of the community workforce, through early identification of the necessary skills and knowledge required to support the strategic direction of BDCT portfolios.

Closing Date: 11th November 2026

Shortlisting Date: 12th November 2026

Interview Date: 24th November 2026

Working for our organisation

• Everything we do is underpinned by our core values: -
• We Care - We act with respect and empathy, and always value difference
• We Listen - We understand people’s views and respond to their individual needs
• We Deliver - We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

• Increase mileage rates for > 4500
• A wide range of health and wellbeing support packages
• A range of internal and external development and learning opportunities
• Plus many more.
• We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidate’s best interest to apply as soon as possible