Operations Manager
Licensed sponsor Walsall Full-time Posted 1 hour ago
Lead a business-critical operation. Inspire hundreds of colleagues. Deliver results at scale.
At TJX Europe, we're looking for an exceptional operational leader to join our Walsall Distribution Centre as a Shift Operations Manager. This is a senior leadership role with responsibility for leading 300+ associates through a team of managers and frontline leaders.
What you will be doing
- Leading a shift operation of 300+ colleagues.
- Acting as Duty Manager and senior operational decision maker for the site.
- Delivering productivity, quality, service and people performance targets.
- Coaching and developing managers and future leaders.
- Using KPIs and operational data to drive improvement.
- Leading change initiatives and continuous improvement activity.
What we are looking for
- Operations Managers, Senior Operations Managers and Site Managers from logistics, distribution, manufacturing or production.
- Area Managers, Regional Managers or Senior Store Managers from large-format retail businesses.
- Senior multi-site or area leaders from hospitality operations.
Essential experience
- Leadership of 100+ colleagues as a minimum.
- Experience managing managers and leadership teams.
- Accountability for operational performance and KPI delivery.
- Experience leading large, diverse teams in fast-paced environments.
- Strong analytical and problem-solving capability.
What you will receive
- Competitive salary
- Annual bonus opportunity
- 4-day, 36-hour working week
- Fixed 3-week rota
- Only one weekend in three worked
- 10% colleague discount
- Career development opportunities within TJX Europe
Please note: This is a senior leadership position. We are seeking candidates with significant experience leading large operational teams and managing through layers of leadership.
