Pharmacy Operations Manager

Are you an experienced pharmacy leader with a passion for operational excellence, service improvement and developing high-performing teams?

Liverpool University Hospitals NHS Foundation Trust is seeking an outstanding Pharmacy Operations Manager to join the senior pharmacy leadership team at the Royal Liverpool University Hospital. This is a key leadership role responsible for leading ward-based and dispensary technical services, ensuring safe, effective and responsive pharmacy operations across one of the largest acute teaching hospitals in the region.

Working closely with senior pharmacy and clinical leaders, you will provide strategic and operational leadership to a large technical workforce, drive service transformation, oversee performance and quality standards, and ensure pharmacy services support the delivery of excellent patient care.

We are looking for a GPhC registered Pharmacy Technician with substantial experience in hospital pharmacy operations, service development, leadership and change management. You will be a confident communicator, visible leader and skilled problem solver who thrives in a fast paced acute care environment.

This is an excellent opportunity to influence the future direction of pharmacy services, lead large-scale operational improvements and make a meaningful difference to patient care across the Royal Liverpool site.

Join us and help shape the future of pharmacy services at Liverpool University Hospitals.

Key Duties Include

• Leading the day-to-day operational management of ward-based medicines management and dispensary services.
• Managing and developing a large pharmacy technical workforce, including rota management, recruitment, performance management and staff development.
• Acting as a key member of the Pharmacy Senior Leadership Team, contributing to operational planning, service development and delivery of Trust objectives.
• Driving service improvement, innovation and standardisation across pharmacy operations.
• Developing, implementing and monitoring key performance indicators (KPIs) to ensure high-quality, effective services.
• Leading workforce transformation and the expansion of advanced pharmacy technician roles.
• Managing pay and non-pay budgets and supporting financial planning and efficiency programmes.
• Developing business cases and leading operational projects to improve services and patient outcomes.
• Ensuring robust governance arrangements, including oversight of incidents, risks, complaints, audits and quality improvement initiatives.
• Leading on health and safety, business continuity, staff wellbeing and sustainability initiatives within pharmacy services.
• Working collaboratively with clinicians, senior managers and multidisciplinary teams to support patient flow and operational performance across the hospital.
• Deputising for the Site Director of Pharmacy at meetings and representing pharmacy on site-wide operational matters when required.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

For further details / informal visits contact: Name: Mohammed Ahmad Job title: Site Director of Pharmacy Royal Liverpool Hospital Email address: Mohammed.Ahmad@liverpoolft.nhs.uk Telephone number: 0151 706 2000