Product Installation and Service Manager

Can you bring your management skills to our Service and Installation department join our team based in UK, where you can enjoy a collaborative culture that empowers you to build a career you can be proud of

What you would do as our Project Installation & Service Manager

As our Project Installation & Service Manager, you will lead the end-to-end delivery of installation and service projects across Critical National Infrastructure (CNI) environments, including utilities, transport networks and other high-security sites. You will be responsible for ensuring projects are delivered safely, securely and on time, while meeting customer expectations, contractual commitments and ABLOY UK quality standards.

This is a key leadership role that combines operational management, customer engagement and technical oversight. Working closely with cross-functional teams, you will drive successful project delivery, support business growth and ensure the highest levels of service excellence across installation and maintenance activities.

You would also

• Lead the safe and successful delivery of installation and service projects across high-security and Critical National Infrastructure environments.
• Manage project planning, site surveys, resources, subcontractors and commissioning activities to ensure projects are delivered on time, to budget and in line with customer requirements.
• Build strong relationships with customers and internal stakeholders, acting as the primary operational contact throughout project delivery and service activities.
• Develop and support installation and service teams, ensuring high levels of technical competence, compliance, quality and health & safety performance.
• Monitor operational performance, service KPIs and customer satisfaction, driving continuous improvement across installation quality, service delivery and operational efficiency.

The Skills And Experience You Need

We are looking for someone who

• Has proven experience managing installation, service or technical delivery operations, with responsibility for complex projects and multiple stakeholders.
• Has strong knowledge of mechanical, electromechanical and electronic security solutions, including locking, access control and key management systems.
• Has experience leading field-based engineering teams and subcontractors, ensuring high standards of performance, quality and customer service.
• Has a sound understanding of planned and reactive maintenance delivery, Health & Safety legislation, RAMS and safe systems of work.
• Has experience working within high-security or Critical National Infrastructure environments, with knowledge of compliance requirements, service contracts and system lifecycle management being advantageous.

What We Offer

We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
• A competitive salary and incentive scheme.
• Variety of benefits including Holiday Flex, Cycle 2 Work, attractive company pension, discount portal, recognition scheme and wellbeing program… to name just a few!

We review applications regularly, so don’t wait

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.

To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Nadia Aslam, Talent Acquisition Business Partner, at nadia.aslam@assaabloy.com .

Let’s create a safer and more open world - together!

To find out more about us, visit www.assaabloy.com

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.