Product Manager - Practice of Law

The Department

Our Technology team continues to go from strength to strength, playing a vital role in firm-wide innovation and strategy. Far from being a support function, Technology is integral to the firm's growth agenda, backed by strong leadership engagement and sustained investment.

The Role

Reporting to the Head of Product, the Product Manager - Practice of Law owns the strategy, roadmap and value realisation for the products lawyers use to deliver client work. The portfolio spans legal AI and practice tools, document and knowledge workflows, iManage, contracts and drafting, e-signature, collaboration, specialist practice applications and associated integrations.

The role manages two Product Owners, one focused on Legora and practice tools and one focused on iManage, contracts and drafting. It will work closely with practice leadership, Knowledge, Risk, Data, Engineering, Architecture and suppliers to improve lawyer experience, quality, efficiency and client outcomes while rationalising a broad product estate.

Duties and Responsibilities

Product strategy and portfolio

• Own a coherent strategy and roadmap across legal AI, document management, drafting, contract automation, collaboration and specialist practice tools.
• Manage the strategy for matter lifecyle, considering the overall fee-earner experience and hand-offs across technology and business workflows.
• Prioritise investment using evidence of user need, client value, risk, adoption, technical health and total cost using frameworks such as RICE.
• Rationalise overlap and low-value tools while protecting critical legal workflows and practice-specific needs.

Legal workflow discovery and value

• Lead discovery with lawyers, Knowledge teams and business services to identify high-value workflow problems.
• Be the point contact for
• Use pilots, PoCs, vibe-coding and iterative delivery to validate demand and measure productivity, quality, capacity, risk reduction and client impact.
• Ensure AI and automation capabilities move beyond isolated pilots into supported, repeatable workflows where evidence justifies scale.

Service, data and supplier leadership

• Ensure document, matter and knowledge integrations are secure, reliable and aligned to the firm's architecture and information-governance requirements.
• Own strategic supplier relationships and commercial input across key legal technology platforms.
• Balance feature development with service reliability, release management, technical debt and operational readiness.

Lead and develop

• Lead and coach the two Product Owners, set clear portfolio boundaries and resolve cross-product priorities.
• Create a joined-up operating rhythm across discovery, delivery, releases, adoption and service improvement.

Skills and Experience

Essential

• Significant Product Manager experience owning business-critical platforms or digital products in a complex organisation.
• Proven ability to define product strategy, roadmaps, priorities and measurable outcomes.
• Strong product craft across discovery, iterative delivery, adoption, value measurement and lifecycle management.
• Credibility with senior stakeholders and the ability to make trade-offs across competing priorities.
• Experience leading and developing Product Owners or comparable product and platform specialists.
• Confidence partnering with Engineering, Data, Architecture, Security and suppliers.
• Excellent written and verbal communication, with a pragmatic and accountable approach.
• Strong understanding of legal workflows, document-centric work or knowledge-intensive professional services.
• Experience managing a diverse portfolio where adoption, workflow fit and supplier capability are central to value.

Desirable

• Experience in a law firm, professional services or another regulated environment.
• Experience with enterprise SaaS platforms, complex integrations and vendor ecosystems.
• Experience improving adoption, operational readiness and business processes through product-led change.
• Familiarity with Jira Product Discovery, Jira and evidence-based prioritisation.
• Experience with legal AI, iManage, document automation, drafting or legal collaboration platforms.
• Understanding of confidentiality, privilege, matter context and responsible AI controls.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

About Mishcon de Reya Group

The Mishcon de Reya Group is an independent, international professional services business with law at its heart, employing over 1400 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services.

Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore, Hong Kong and UAE. The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply.The work the firm undertakes is cross-border, multi-jurisdictional and complex, centred around three increasingly entwined and connected sectors: the Innovation Economy, Private Wealth and Capital, and Real Estate. The firm is known as a disputes powerhouse with a formidable capacity firmwide for dispute resolution.

The Mishcon de Reya Group includes consultancy businesses MDR Discover,MDR Mayfair(in London, Singapore and Dubai), MDR ONE, and MDRi(in Hong Kong). The Group also includesMDR Lab, which invests in the most promising early stage legaltech companies as well as the Mishcon Academy, its in-house place of learning and platform for thought leadership.

In 2024, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business.

We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.

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