Public Health Practitioner Advice Line
Job summary
To support the Healthy Family Team in delivering the 0-19 Agenda for local children, young people and families. Managing incoming and outgoing information and advice via the telephone system and texting services, and utilising SystmOne for recording information.
Main duties of the job
The post holder will perform all functions and tasks as required for the advice line team. The Practitioner will take responsibility for the daily information flow via the telephone, Chat Health and Parnetline, including use of SystmOne and Communications Annexe. Provision of managerial supervision for Band 4 members of the team, support other members of the team with advice and or instruction as required.
The post holder is responsible for the smooth transition of information from families and others to the Healthy Family Team. The team will be working proactively using a partnership approach to promote health and contribute to tackling health inequalities within the level of competencies required for the post. A key aspect of the role is to work flexibly to meet the needs of the service as required.
About us #TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity. The health and wellbeing of colleagues is a top priority.
We invest significantly in this through our in-house occupational health and staff counselling service, supported by a dedicated Health and Wellbeing team. The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
Job responsibilities
See Job Description document : Work within the advice line team to support the Healthy Family Teams to deliver the 0-19 Healthy Child and Public Health Nursing Programme. Work in partnership with other members of staff, teams, voluntary and statutory organisations in response to service user and local community needs contributing to the Public Health Priorities.
Signpost and provide information for parents and young people, communicating information in an understandable form to children and young people. Provide managerial supervision for Assistant Public Health Practitioners. Undertake supervision from Professional Service Lead as per Trust policy. Work with the Healthy Family Team to aid operational performance, informing Professional Lead of any noted anomalies.
Checking of Team Secure Email daily when necessary and action/delegate requests as appropriate. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £20.00 (standard) or £41.00 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service.
An annual fee of £15 per year applies.
Person Specification
Qualifications · Essential
Registered RNC Nurse or Band 4 experienced or Senior Assistant Public Health Practitioner Other experience pertinent to 0-19 Family Health Team Evidence of further professional development
Desirable
Teaching/Leadership Qualification
Experience · Essential
Knowledge of Safeguarding Children agenda Experience of working within multi-disciplinary teams Experience of supervising junior staff
Desirable
Public Health experience Community experience Previous experience of working with Young People, Children and Families
Knowledge and Skills · Essential
Demonstrate Knowledge and Understanding of current children and family health agenda Proven Communication skills - written, oral and IT Interpersonal skills Proven Organisation skills (time management, record keeping, ability to prioritise) Problem solving skills Ability to work independently and as part of a team Flexibility Knowledge of local and national public health agenda
Desirable
Has knowledge of research and audit Physical Requirements
Essential
Has the ability to perform the full range of duties Values and Behaviours
Essential
All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust, Honesty, Compassion, Teamwork All colleagues are expected to demonstrate an understanding and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trusts expectations are highlighted within our EDI policy and associated Human Rights Legislation Special Requirements
Essential
Ability to work unsupervised and innovative Contractual Requirements
Essential
Ability to travel between locations. A full UK driving licence and vehicle for business use is required for this post. However, reasonable adjustments will be made for disabled individuals in line with the Disability Act 2010
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
