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Public Policy Manager [AQ-19418]

Licensed sponsor London, England, United Kingdom Contract Posted 1 hour ago
Public Policy Manager – MENA Region

Protect Digital Spaces Across the MENA Region

Are you passionate about tech policy, online safety, and protecting digital communities across the Middle East and North Africa? A world-leading global social platform is looking for a bilingual Public Policy Manager to monitor regional risks, handle high-priority account escalations, and support strategic policy initiatives across the MENA region.

What’s In It For You

  • Competitive Pay: £20.19 – £22.60/hr PAYE plus a 10% annual bonus.
  • Work Flexibility: Fully remote role based anywhere in the UK.
  • Generous Leave: 33 days of paid holiday pro-rata (including Bank Holidays).
  • Global Impact: Influence online safety and policy response for hundreds of millions of users.

What You’ll Be Doing

  • Risk Tracking: Identify and evaluate emerging on-platform risks, safety threats, and political trends across the MENA region to enable proactive intervention.
  • Escalation Management: Triage inbound content requests and partner escalations, detailing and resolving complex account tasks (e.g., verifying account ownership, facilitating access restoration, and handling high-priority partner issues).
  • Cross-Functional Coordination: Collaborate with sub-regional heads, country Points of Contact (PoCs), and internal safety teams to resolve complex issues and blockages.
  • Operational Excellence: Manage the team calendar, track quarterly operational budgets, process invoices, and maintain compliance with Strategy & Operations teams.

What You’ll Bring

  • Education: Degree in Public Policy, Law, Politics, International Relations, Economics, or a related field.
  • Experience: 1–2 years of professional experience in policy, tech, or content moderation/operations within a platform environment.
  • Language Skills: Native or professional-level fluency in both English and Arabic (written and spoken) is essential.
  • Regional Knowledge: Deep understanding of MENA’s social, cultural, political systems, and policy institutions.
  • Tech Awareness: Strong grasp of key digital policy issues such as AI, privacy, and online safety.

Client Description

Our Client is the largest social media company in the world. They have substantial B2B and B2C advertising and media platforms, as well as a nonprofit initiative. With the mission of bringing people together, they now boast over 2 billion users, and are rapidly developing as they influence the world around us.

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.

Other Requirements

This role is open for a limited time. Shortlisted candidates will be contacted ASAP. Application deadline: Tuesday, 29th September 2026

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